8/10 Good
Tapos
24 Apr 2024
Liked: Cleanliness, staff & service
Tapos
Stayed 1 night in Apr 2024
THE HOTEL
2.5 star property
Travelers appreciate the practical comforts of secure self parking and 24-hour front desk assistance that make this centrally located property feel like home
Choose dates to view prices
Photo gallery for THE HOTEL
THE HOTEL sits in the heart of the action, offering travelers the convenience they need for a hassle-free stay. Guests can park their vehicles for free and count on assistance at any hour. In-room WiFi keeps everyone connected throughout their visit.
Reviews
5.45.4 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Air-conditioning
- Housekeeping
- 24/7 front desk
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Basic Single Room
Basic Single Room
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Desk
Daily housekeeping
Iron/ironing board
- City view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Basic Double or Twin Room
Basic Double or Twin Room
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Desk
Daily housekeeping
Iron/ironing board
- Garden view
- 25 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
View all photos for Comfort Single Room
Comfort Single Room
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Electric kettle
Desk
Daily housekeeping
Iron/ironing board
- City view
- 28 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Comfort Studio
Comfort Studio
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
Iron/ironing board
- Garden view
- 30 sq m
- Sleeps 2
- 1 King Bed
View all photos for Comfort Double or Twin Room
Comfort Double or Twin Room
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Electric kettle
Desk
Daily housekeeping
Iron/ironing board
- 28 sq m
- Sleeps 3
- 1 King Bed and 1 Single Bed
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About the area
Sandakan is home to THE HOTEL. Sandakan Memorial Park and Agnes Keith House are local landmarks, and some of the area's attractions include Borneo Sun Bear Conservation Centre and Sepilok Orangutan Rehabilitation Centre. Visit our Sandakan travel guide
BANDAR, Sandakan, Sabah, 90307
What's nearby
Rainforest Discovery Centre15 min drive - 15.6 km
Sepilok Orangutan Rehabilitation Centre21 min drive - 17.0 km- Sandakan Memorial Park8 min walk - 0.7 km
- Sandakan Harbour Mall14 min drive - 13.3 km
- Borneo Sun Bear Conservation Centre21 min drive - 17.0 km
Getting around
- Sandakan (SDK)5 min drive
Restaurants
- Hameed Curry House4 min walk
- Sandokan Restaurant10 min walk
- Rainbow Snow House8 min walk
- Ainul Mardiah3 min walk
- Sandakan Seafood Paradise16 min walk
About this property
THE HOTEL
Property highlights
THE HOTEL provides everything that you need. Stay connected with free in-room WiFi.
Other perks include:
- Free self-parking
- A 24-hour front desk
Room features
All guest rooms at THE HOTEL include comforts, such as air conditioning, as well as
More amenities include:
- Bathrooms with baths or showers and free toiletries
- Electric kettles, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transport
- Free uncovered self parking on site
- Limited on-site self parking
Conveniences
- 24-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Accessibility
- No lift
- Tile flooring in room
Room amenities
Bathroom
- Bathtub or shower
- Free toiletries
- Private bathroom
- Slippers
Entertainment
- Flat-screen TV
Food and drink
- Electric kettle
More
- Air conditioning
- Desk
- Iron/ironing board
- Window screens
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: 5:30 AM
Late check-in subject to availability
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: MYR 50.00 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Property is also known as
THE HOTEL Hotel
THE HOTEL Sandakan
THE HOTEL Hotel Sandakan
Frequently asked questions
Is THE HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at THE HOTEL?
Self-parking is free at this property.
What time is check-in at THE HOTEL?
Check-in start time: 6:00 AM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at THE HOTEL?
Checkout is at 1:00 PM.
Where is THE HOTEL located?
Situated in Sandakan, this hotel is 0.7 mi (1.1 km) from Sandakan Memorial Park and 3 mi (4.9 km) from Sandakan Rainforest Park. Puu Jih Shih Temple and Agnes Keith House are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
THE HOTEL Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
6.0
Amenities
8.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
6/10 Okay
zara
3 Feb 2026
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. This was a budget hotel for us backpacking around Malaysia. It had what we needed. The air con remote didn’t work but the kind start replaced it for us. We got a room clean aswell after the first night. The staff are lovely. Only downside was cockroaches coming up the toilet drain but not sure how this could be prevented maybe a stopper at the top of the drain? We got rid of them with room bug spray.
zara
Stayed 2 nights in Jan 2026
2/10 Terrible
Joyce
17 Aug 2024
Disliked: Cleanliness, property conditions & facilities
Filthy… beds have yellow spots that are like pee all over. Nothing like the pictures. Cleaned Bathroom looks like only splashed with water.
Joyce
Stayed 1 night in Aug 2024