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"Very nice city hotel. Hotel is well-situated for exploring Ortigia. Room, with a view of the water, was quite nice and very clean. Staff was very friendly. Breakfast buffet was as expected for a property of this caliber. Hotel is located within restricted zone, so it was possible to drive to hotel but then necessary to valet park (at 50 Euros/day). We also walked to the archeological park and museum in Siracusa although this was quite a ways. There is a rooftop outdoor lounge that has a view...

"Great location made it easy to walk to most local attractions and good eating. Having the Palazzo Butera right across the street was a treat! You can get great views from there or enjoy a beautiful scene from the hotel’s own 4th floor restaurant/bar. Was unable to enjoy the spa services because they were fully booked. You may want to reserve a spot in advance. "

"The good: The staff is EXTREMELY helpful! They communicated very clearly through Expedia how parking worked, and that we needed a reservation with a garage 100m away. We also needed to register our car license plate with the city, as the hotel is in a controlled traffic area. The hotel managed the city registration and parking registration for us! Also, directions to the parking garage were perfect. Parking and driving in Ortigia can be challenging, but it's not nearly as difficult as in...

"Nice location about 15-20 min drive from Syracuse town. Had some issue with a waiter serving the wrong items, but the hotel was kind enough to give us that for free, plus a nice bottle of wine that we had selected. Big pool area for both our hotel (the 4 star one, that Hotels.com have not updated yet) and the 5 star one. Great breakfast as well. Just miss the porridge which is more non existent all over Italy. "

"The staff is amazing and is willing to help with anything you need to make your stay more enjoyable!! Love the sea views, the big marble bathrooms and location "

"Best resort I’ve ever stayed at. Service was impeccable. Food was outstanding. Can’t wait to visit again. "

"Good value for money - the hotel is in a great location for visiting Etna but is slightly too far up the hill to wonder into Zaffarena for dinner. Free and plentiful parking (in October). The room was clean, a decent size and balcony has an amazing view over the town towards the sea. There is a free minibar which is a nice feature, with lemonades and water to drink. Unfortunately, you can hear everything above you and the rooms next door so don't expect to sleep in. Staff on reception and in the...

"Great location and very friendly staffs"

"Sumptuous property, wonderful spa, and incredible staff. An excellent place to refresh and recharge."

"Excellent hotel in Syracusa"