Amazing customer service! The team at NH Collections including Alberto, Angelo and Sarah made our holiday a very memorable one. We had an unforgettable time and the service levels are the best we experienced in all of Italy!
Staff at hotel were fantastic.
We arrived ate and they sorted out all the parking and got us all set up for the week. Big thank you to all of you for making it a wonderful stay, you made it a special week for all the right reasons.
Property was good, everything worked and Lu Souli Bar and Restaurant excellent food too.
A great hotel that was very well positioned for all the local attractions. The staff were really committed to good customer service - a special shout out to Monica, who was so friendly and attentive whilst serving breakfast. I would've thanked her in person but she finally had a day off and it was our last day(!)
If the pool had been heated then the stay would've been perfect 👌 (but this was April)
The staff at this hotel were very hospitable. They assisted with plans, dining reservations and provided parking service. Throughout our stay they called to check up on us and ask if everything was to our satisfaction. I felt sick during our stay and they even called to ask how I was feeling and if there was anything I needed. Overall excellent experience at this hotel.
호텔룸이 깔끔하고 넓으며 따뜻합니다. 유럽 여러호텔 다녀봤지만 겨울에 전기매트(늘 챙겨들고다닙니다)없이 자보기는 처음이에요. 외출하고 들어오면 우렁각시처럼 조용히 룸을 정리하고 작은 선물을 놓아주고 가십니다. 조식도 너무 맛있고 훌륭했습니다.
직원들도 너무 친절하게 도시의 안내를 도와주었으며 늘 웃는 얼굴로 인사해주십니다. 너무 즐거운 숙박이었습니다.발렛파킹도 좋았어요. 체크인을 위해 호텔앞까지 가셔서 (주차공간있음) 발렛파킹 맡기시면 됩니다.