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"I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening."

"The room and the entire property was very well presented and fresh. The restaurant was also exceptional with top level table service and a great menu. Only negatives are that road facing room was a little noisy during the morning and evening rush hours and the security light in the room was quite intrusive. We thoroughly enjoyed our one night stop over."

"Great sized room overlooking the market square. Hotel offers free safe parking at rear of hotel and close to all amenities, we visited the James Heriot experience and several local pubs. Thirsk is a great location to visit other local towns like Pickering , Ripon , Northallerton and Helmsley."

"Fantastic hotel. A 15 minute uber journey into the centre of Leeds. Big rooms, coffee machine, decent shower. Will happily stay again. Nice little pub on the grounds too."

"Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference."

"Good"

"The stay here was bought for us as a gift. It was such a thoughtful gift as we had 2 wonderful days / nights in the beautiful village of Helmsley. The heated pool was a real delight as was the use of the spa facilities. "

"Room very old fashioned and had seen better days. Could do with refurbishing."

"Room was good &very clean. My main criticism was the tidying up from the Toymaster convention left the place looking quite messy & was noisy late into the evening & early the next morning. Also £18 a night for parking is ridiculously high"

"Everything was clean, just the room is in need of a good update, everything seemed tired. Staff were helpful."

"Top Dollar, alas the services & amenities were certainly not!"

"Nice and tidy. "

"Lovely stay friendly staff excellent food and amenities"

"Great price. No staff on site but great communication in relation to location and entry information. Entry via key pad"

"Awful experience with the manager , very rude! Offered a refund for the early check in but not for the one nights stay I didn’t stay for, due to several issues"

"Great location ,great hotel , very Grand !"

"Enjoyed stay. Better value than some other similar hotels nearby. Close to town centre. Also like to give thanks to reception staff who who very helpful, kindly charging my iPhone in their office for me when it ran out charge. "