"One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se."
"Loved the reception from Kenzie. Grouped out three rooms together without asking and loved being offered unlimited water as it was a brutally hot day.
The parking assistant (Ben) was so pleasant and personable and we enjoyed talking to him.
The barista in the am was engaging as well:)
Staff and comfort of the bed and sitting area made our visit amazing:) "
"I'm local tow truck driver and I stay at this location all the time and the customer service is great especially Jeff and it's easy for me to get to my calls from this location and there's plenty of parking for my rollback"
"We are those that go out of town for a purpose and are basically in our room for a few hours. So paying for luxury is not required. This place is as advertised, older and cheap. But the room was clean including the bathroom. The bed was fine, the staff are nice. Fit our needs just fine. "
"Shiniest aspect of a somewhat frustrating weekend... Exceptional staff... Super clean room... Loved that the room included a microwave and a fridge! Would absolutely stay here again!"
"It wasn’t the worst place I’ve ever stayed, but it could have been better. My comforter was dirty & we didn’t realize it until right before check out. Also, the cover for the bed had obvious burn holes from cigarettes. The room was humid and smelled musty, and it wasn’t completely clean. We found hair that wasn’t ours in the shower. It was convenient to get to, and the staff was friendly. I just wish it was cleaner. "
