Search Hotels Near Woodgate Valley Country Park, Birmingham

"Staff"

"Clean comfortable rooms and good location within 5 minute walk of grand central. Only knocking a point off due to thin walls between rooms making noise a bit of an issue. Otherwise a pleasant stay "

"Stunning hotel, excellent service, great breakfast, comfortable beds, perfect location for our needs. Walking distance from train station with only 2 short stops to city centre."

"Very clean and nicely smelling room, i had room 4, my biggest problem was i sleep in complete darkness and with only blinds in the room a lot of light still comes in."

"location"

"Had to go find reception 7 minute walk away. Not helpful. Parking was difficult to get free after 6. "

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a quick freshener of travel clothes. However, please get rid of the noisy, inefficient dryers. My "okay" rating is because of the noise. I could hear people entering and exiting, I could hear the folks walking around on the floor above, and there was an incessant noise and rattle in the walls from the clothes dryers. Apart from the noise, there was no linen service. I think that is a mist for any stay over 3 days. Travelers shouldn't have to wash your linens. Also, please add pillow and mattress encasements. You don't want everyone's sweat and odors soaking into the pillows and matress especially as there is no linen service. The bathroom wasn't thoroughly cleaned on arrival. I found some used travel toiletries on the floor. I'm not sure who they are marketing to; it's not a hotel yet it lacks the comfort of an AirBnB. It is in a very college area so not a major attraction for mature travelers. Had majority of the kitchen basics. "

"The booking process was easy & communication up to the date of accommodation was fine. We were given a key code to allow access to the key for the property, & after a full day at the cricket, turned up at the address at 11pm ready to enter our accommodation & go to bed. The keybox opened no problem using the code supplied, however there was no key in the keybox! We couldn’t speak to the property owner as we were only supplied with was a WhatsApp contact. We exchanged numerous messages to advise no key was present and we were unable to access the property. They tried & failed to contact the housekeeper to find out what had happened. My wife, 2 sons and myself were standing outside the property in the dark & cold. As they couldn't contact the housekeeper they would cancel the booking, which was unsatisfactory as we were cold, tired & over 2 hours from home. Neither my wife or me had been drinking, so we drove the 2 hours 10 mins back home whilst very fatigued after a long day. The next day we contacted Travelnest to request a full refund & compensation for the massive inconvenience suffered. Travelnest agreed to a full refund but refused any compensation, & advised it would take 7-10 days for the refund to arrive. The refund didn't arrive so I chased them & they said it would come via Expedia. No contact details were supplied by Travelnest for Expedia, so I asked them to supply this. They gave a no. & Shagufa at Hotels.com who was very helpful & issued the refund very quickly."