"The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a...
"First time staying, perfect for stop over, room spacious exceptional clean staff friendly and all the amenities that you require. Very pleasant stay indeed will definitely book again "
"The property is directly across from the train station. Staff very accommodating, the room was nice. Within a few blocks are the major tourist sights plus shopping, restaurants, etc. Good find."
"Staying in the castle was an amazing experience. For those that expect modern facilities, please keep in mind that this is a very old castle that has been retrofitted.
I would like a request special recognition to go to Stef and Lorraine, these ladies were warm, welcoming, and just all around wonderful!!! Please recognize them for their warm and generous style! Stef, please keep in touch! We had heard the castle was haunted and our friends traveling with us did experience some ghostly...
"Fantastic food in this lovely old pub. Really enjoyed my stay and was really impressed with the food. Generous portions and absolutely delicious. The chips were outstanding! I will definitely be back when im next in the area. "
"Great hotel. Lovely staff. Rooms could do with some charging points near the beds but other than than they were decent sized, clean and well appointed. In a great location to get to Newcastle or pop over to the Stadium of Light like we did. "
