โรงแรมและที่พักเวสต์ คัมเบอร์แลนด์

"We were happy with the property itself but the staff and service were appalling at best. It was made clear to us that service would finish at 9pm however we waited in a near empty bar/restaurant for 40 minutes for a drink and over an hour for an appetiser. No one moved with any purpose and left us feeling highly frustrated."

"Our stay at the hotel was great!"

"Love the Courtleigh. Will return again and again. I’ve stayed at other properties in Kingston and none leave me all around satisfied like the Courtleigh does. Staff 10/10, special s/o to Carlos, Clive and Stetson. Food 9/10. Property 9/10."

"The room was very clean. The staff was pleasant and welcoming. The bar staff were open to suggestions and even made a drink that they never made before based on my request. Breakfast was diverse with Jamaican and international options."

"The outside gate need a buzzer"

"Room is clean, update, sir condition works perfect. Jamaican breakfast with plantain porridge. Continual breakfast is good."

"Perfect location, wonderful staff"

"The rooms were kept clean by the staff and everyone was kind and welcoming."

"What did you like or what was unique about the property? The property provided a place to stay, and the complimentary breakfast was a nice advertised benefit. What didn’t you like? The breakfast service took too long, which made it inconvenient. Also, although the property advertises free breakfast, the overall service could be improved. I was disappointed that an additional fee was charged for late checkout. Better service, more timely breakfast, and greater flexibility with checkout would...

"Communication was good place was nice would definitely stay there again"

"Property did not look like pictures and was not properly secured."

"The stay wasn’t what we booked , on the day we were told that we got an upgrade but it was a downgrade . The room given was nothing like what was advertised"

"Good value for money and clean room. Nice view from window. However there is not really a hotel atmosphere in terms of a front desk who you can talk to. If I had never been to Jamaica, I'd be quite lost as there isn't a map or any fliers about what is popular in the city. Thankfully I am a Jamaican citizen so I wasn't lost but might be confusing for first time travellers"