โรงแรมใกล้Washington Leisure Centre, Newcastle-upon-Tyne

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"Helpful staff. Good breakfast. Quiet room."

"Superior room very spacious and decent spec."

"Best hotel in Newcastle, no contest. Would stay again!"

"From arriving the staff were so polite and helpful. The rooms were clean and tidy and were very well stocked with everything you would need in a suite stay. The included breakfast had a great variety of both hot and continental items. On-site secure parking for £13 was great. We will definitely stay here again."

"Fantastic location, twin room, very clean and great size. Staff were brilliant, and ve"

"A very quirky clean boutique hotel with fantastic sea view. I would highly recommend it"

"Good facilities, good location, friendly staffs. "

"I was disappointed with my experience, particularly given the high standards I associate with Hilton. The level of customer service fell well below expectations. Unfortunately, the receptionist's attitude was neither welcoming nor professional. First impressions are important, and I felt the interaction lacked the courtesy and hospitality one would expect from a hotel of this reputation. In addition, no complimentary water was offered upon check-in, which is a small gesture but one that many...

"Love the place and especially the baths. We have stayed twice -once in a deluxe room and once in a junior suite (Taittinger). Whilst spacious, lovely bath and comfy bed - it was noisy and light which was disappointing and didn't make for a great night's sleep"

"Nice place albeit a bit dated"