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"Great hotel, staff on reception very friendly and helpful"

"Unfortunately this property has passed its heyday which is a shame as the potential is there. If you are looking for a relaxing break forget it as it is geared towards hen weekends/ spa breaks and multiple weddings. Property maintenance is sadly lacking everything looks tired and rundown. The drawer in our bedside cabinet would not close and the shower barely clung onto the wall. Suggest requesting a room somewhere quiet if there is such an area. The staff we encountered were helpful and...

"Spacious room, large bathroom with good shower. Carpet marked, tea / coffee table did not match, looked like it came from a junk shop. Food was good & reasonably priced. Restraunt service could be slow at times."

"The staff were excellent and very friendly. The rooms etc were very well maintained. The main lift was out of service meaning a long walk to an alternative, but this only mattered when carrying luggage. Breakfast was a standard buffet, little limited with its selection but more than adequate. My only major complaint was the room didn’t have any air conditioning or air circulation. It was incredibly hot and the windows only opened a few inches. They brought us fans but they simply couldn’t cool...

"Rockcliffe Hall was everything we wanted for our weekend break. The Spa was perfect, Food delicious and staff very helpful."

"Great price for the stay. Came in June thought so our room was very hot. The ceiling fan didn’t work so the room was very hot. I brought this up at check out and they just said thanks. The breakfast was amazing and the team friendly. The spa looks great in places and tired in others. Car charger was an absolute bonus before my long trip home!"

"Great hotel, friendly staff, good eating options and a fantastic location on the river. This will be my go to when I visit Durham from now on."

"A1"