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"As described. Good value for money."

"Everything was good "

"Staff were very friendly and couldn’t do enough for you. Lovely building - a little wear and tare but a large property to maintain! But overall, very atmospheric and I would definitely go back there to stay Fantastic food both breakfast and evening meals "

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Room was clean, staff friendly and breakfast was excellent "

"Great"

"Very friendly staff!"

"The room was clean enough but the shower room had streaks down the paint and signs of mildew. There was some discarded cigarettes by our bedroom door that a previous occupant must have left but housekeeping never removed them before or during our stay. Food in the restaurant was decent but the service was slow and we had to ask several times over for jugs of water to be brought to our table, too. Considering the hotel was completely refurbished just a couple of years ago, it was a...

"Warm welcome, room was excellent. The bar was well stocked. We did not book an evenimg meal, we did have breakfast which was well presented, cooked to order and the waitress was brilliant. We were attending an evemt which was brilliant"

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"Good central location and friendly, helpful staff. A large Victorian building that is probably very expensive to maintain in good condition. My standard room was clean but needed a refresh, especially the moth-eaten carpet. The moths were visible."

"Cleanliness was excellent, no restaurant for most of my stay. Walls in room are paper thin, so can hear everything in next room! Overall, booking in process very good, room was very good… maybe don’t place guesses in rooms next to staff, especially if they are ill and cough all night long!!! "

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "

"Mooi en grote kamer, lounge en restaurant. Maar waarom houten vloeren, het piept en kraakt, heel irritant"

"Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks."

"This is an affordable hotel for a family short stay, clean, appears to be recently refurbished, located in a muslim neighbourhood near a mosque not far from the city centre. Friendly staff. It doesn't have a parking place but they gave us a spot to leave our car overnight. It is good in general if you are looking for a cheap family room for a night or two."

"The Gentleman working at reception was so kind, helpful, funny and responsive - plus the room was great and comfortable. "