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Grey Street Hotel

3.5 star property
Travelers find moments of calm in the heart of the city with rejuvenating spa treatments and quiet coffee breaks for planning daily adventures

Choose dates to view prices

Grey Street Hotel blends comfort and convenience near Castle Keep. Enjoy spa massages, in-room WiFi, and tasty breakfast options. Attentive staff offers concierge services to enhance your city experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.2 out of 10
Very good
(17 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Premium bedding
Blackout curtains
Designer toiletries
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

Highlights

Individually decorated
Air conditioning
Heating
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Newcastle City Center, a neighbourhood in Newcastle-upon-Tyne, Grey Street Hotel is near a metro station. Castle Keep and Tyne Bridge are notable landmarks, and if an activity is on the agenda, visit Quayside. Enjoy an event or a match at St. James' Park, and consider making time for Tynemouth Aquarium—a top attraction that's not to be missed. Guests love the hotel's central location. Visit our Newcastle-upon-Tyne travel guide
Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Newcastle-upon-Tyne Theatre Royal featuring theatre scenes and interior views
    Newcastle-upon-Tyne Theatre Royal
    3 min walk - 0.3 km
  • BR6XW6 Northumbria university Newcastle upon Tyne
    Northumbria University
    6 min walk - 0.5 km
  • Chinatown featuring heritage elements
    Chinatown
    7 min walk - 0.7 km
  • St. James\' Park showing modern architecture and a city
    St. James' Park
    9 min walk - 0.8 km
  • Quayside which includes a river or creek, modern architecture and a bridge
    Quayside
    10 min walk - 0.9 km

Getting around

  • Monument Station
    5 min walk
  • Newcastle Central Station
    6 min walk
  • Newcastle (NCL-Newcastle Intl.)
    14 min drive

Restaurants

  • Alvinos Bar
    3 min walk
  • Fitzgeralds
    1 min walk
  • Zizzi
    3 min walk
  • Café Mercy
    1 min walk
  • Pizza Punks
    1 min walk

About this property

Grey Street Hotel

Hotel near Castle Keep
Located close to Tyne Bridge and Chinatown, Grey Street Hotel provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a body treatment, a manicure/pedicure or a hot stone massage at the on-site spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), smoke-free property and a front desk safe
  • A 24-hour front desk, luggage storage and a banquet hall
  • Massage treatment rooms and concierge services
  • Guest reviews say great things about the breakfast, central location and helpful staff
Room features
All guest rooms are individually decorated, and feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Grey Street Hotel?

Grey Street Hotel doesn't offer parking.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grey Street Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grey Street Hotel located?

Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.

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Reviews

Grey Street Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Large attractive rooms with character, friendly staff and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Marcus

Excellent stay lovely staff and prime location highly recommended 👌
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above, Breakfast was excellent allround.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff excellent and fab freshly cooked breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean place to stay
Stayed 2 nights in Oct 2025

8/10 Good

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing breakfast was beautiful we got a late check out which was perfect can’t wait to come back
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Well-situated hotel with very friendly, professional staff throughout. Very clean and tidy, comfortable bed and super breakfast. My favourite hotel to stay in Newcastle city centre
Stayed 1 night in Jan 2026

10/10 Excellent

Nicci

Liked: Cleanliness, amenities
Great location, friendly staff, clean room and bathroom. Efficient and quick room service.
Stayed 2 nights in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Lovely little hotel in a prime position to explore everything that Newcastle has to offer. Friendly staff, modern rooms and comfortable beds... Perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities
Clean beautiful room excellent staff kind and helpful breakfast beautiful
Stayed 1 night in Dec 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and lovely breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Pubs and restaurants all around. Very walkable to train station, and local sights. Staff was friendly. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well situated. The reception staff were courteous and very helpful. I couldn’t fault anything during our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
Room nice staff friendly and the best breakfast in newcastle
Stayed 1 night in Dec 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 mins walk from station and 5 min walk into city centre, perfect location. Hotel was very clean, rooms big and spacious and beds huge and comfy! Fantastic breakfast and staff friendly. Would use again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great spot in the centre of everything, good value for money, this is our third stay and would recommend highly.
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, central for shops restaurants and bars Breakfast was gorgeous Room was lovely Will go back for sure!
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location, would definitely return
Stayed 1 night in Nov 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in central location. Welcoming, friendly, helpful staff. Extremely comfy bed. First class breakfast. Definitely worth a stay here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ellouise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a comfortable stay, bed, bedding, pillows of excellent quality. Hotel is in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay, booked standard twin and a nice suprise to find upgraded to deluxe room, very nice. Nice friendly staff and excellent breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again nice stay at this hotel , close to pubs and restaurants Definitely worth staying at the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy check-in close to all shops and restaurants and transport.
Stayed 2 nights in Sep 2025