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Grey Street Hotel

3.5 star property
Hotel with a full-service spa, a quick walk to Castle Keep

Choose dates to view prices

Photo gallery for Grey Street Hotel

Exterior
Lobby sitting area
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Full breakfast on weekends (GBP 15 per person)
Couples treatment room(s), body treatments, hot stone massages
Grey Street Hotel blends comfort and convenience near Castle Keep. Enjoy spa massages, in-room WiFi, and tasty breakfast options. Attentive staff offers concierge services to enhance your city experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(46 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Chinatown - 7 min walk - 0.7 km
  • St. James' Park - 9 min walk - 0.8 km
  • Quayside - 10 min walk - 0.9 km
  • Gateshead Millennium Bridge - 12 min walk - 1.0 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Revolución de Cuba - ‬2 min walk
  • ‪Café Mercy - ‬1 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Barluga - ‬1 min walk

About this property

Grey Street Hotel

Hotel near Castle Keep
Located close to Tyne Bridge and Chinatown, Grey Street Hotel provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to reflexology, a body treatment or a hot stone massage at the on-site spa. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), massage treatment rooms and a front desk safe
  • Luggage storage, smoke-free property and a banquet hall
  • Concierge services, a 24-hour front desk and a lift
  • Guest reviews say great things the breakfast, central location and helpful staff
Room features
All guest rooms are individually decorated, and feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Grey Street Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Grey Street Hotel?

Grey Street Hotel doesn't offer parking.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grey Street Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grey Street Hotel located?

Located in Newcastle City Center, this spa hotel is within a 10-minute walk of Castle Keep, Tyne Bridge and Chinatown. Quayside and St. James' Park are also within 15 minutes. Monument Station is only a 5-minute walk and Central Station is 5 minutes.

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Reviews

Grey Street Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again nice stay at this hotel , close to pubs and restaurants Definitely worth staying at the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy check-in close to all shops and restaurants and transport.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms breakfast was really good & staff were lovely
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff. Would especially recommend the breakfast, which is great value and delicious!
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, walkable to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Grey St hotel, friendly helpful staff, very clean throughtout. Excellent location for restaurants, bars, shopping and places of interest in Newcastle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, easily walkable to train station, attractions and shops.
Stayed 3 nights in Aug 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing room was beautiful as always love love love staying here!!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for eating and shops.
Stayed 3 nights in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located for easy access across the city. Will go again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel experience, great location. walkable and central to everything and the train station. Lovely staff and very helpful arranging special requests and taxi service. Thank you so much for a lovely visit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed quite a few times now . great rooms very clean .Staff always very pleasant . Great breakfast always freshly cooked super staff in breakfast room
Stayed 1 night in Sep 2025

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great practical hotel lovely room we have stayed before & will come again
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very pleasant stay - friendly staff, nice clean room, great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - just loud on Tuesday until around 1:30am
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay room was clean and plenty of room .we had breakfast well worth the money
Stayed 3 nights in Aug 2025

8/10 Good

CHRISTINA

Liked: Cleanliness
Central location and comfy beds. Staff friendly and breakfast tasty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Had a really lovely stay at the Grey Hotel, staff were super friendly, breakfast was amazing & the location is perfect!
Stayed 1 night in Jul 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Grey Street Hotel has a welcoming vibe. Friendly and efficient staff for example Alex on Reception and Toni in the Breakfast room. The rooms were spotless with the most comfiest bed ever in a hotel that I have stayed in. The breakfast choice was amazing and hot stuff well cooked and delicious. Will definitely be back again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, great location and friendly staff. Fast check out too, will definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Amenities
3rd time we have stayed at the Grey Street Hotel. Reception staff always pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel

Liked: Cleanliness, property conditions & facilities
Warm welcome, excellent room, central location
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities
Excellent staff and location. Few features could do with an upgrade in the room but I’d stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel … full stop.
Stayed 2 nights in Jun 2025