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Hyatt House Tokyo Shibuya

4.0 star property
Travelers can refresh in the indoor pool after city explorations, work out anytime at the 24-hour gym, or get personalized itinerary help from the concierge team

Choose dates to view prices

Located in central Tokyo, Hyatt House Tokyo Shibuya offers a contemporary retreat with amenities like an indoor pool, 24/7 fitness center, and knowledgeable concierge. Guests enjoy in-room WiFi and on-site dining options.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is àž¿11,893
àž¿14,390 total
4 Jun - 5 Jun

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About this property

Hyatt House Tokyo Shibuya

  • Upscale hotel near Hachikō Memorial Statue
  • Located close to Shibuya Sky and Shibuya Crossing, Hyatt House Tokyo Shibuya provides dry cleaning/laundry services, a bar and a 24-hour gym. For some rest and relaxation, visit the hot tub. In addition to a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), luggage storage and tour/ticket information
    • A lift, concierge services and a 24-hour front desk
  • Room features
  • All 125 rooms boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Bathrooms with bidets and baths or showers
    • 55-inch Smart TVs with streaming services and premium channels
    • Wardrobes/cupboards, separate sitting areas and kitchens

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Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3630 for adults and from JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 3 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt House Tokyo Shibuya have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Hyatt House Tokyo Shibuya?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hyatt House Tokyo Shibuya on 4 Jun 2026 start from àž¿11,893, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt House Tokyo Shibuya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt House Tokyo Shibuya?

This hotel doesn't offer parking.

What time is check-in at Hyatt House Tokyo Shibuya?

Check-in begins at 3:00 PM.

What time is check-out at Hyatt House Tokyo Shibuya?

Checkout is at 11:00 AM.

Where is Hyatt House Tokyo Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Hachikō Memorial Statue, Shibuya Sky and Shibuya Crossing. Shibuya 109 Building and Yoyogi Park are also within 1 mi (2 km). Shibuya Station is only a 5-minute walk and Naka-Meguro Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 225 out of 258 reviews
Rating 8 - Good. 26 out of 258 reviews
Rating 6 - Okay. 3 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best hotel in shibuya if you are a first time Japan traveler or a frequent visitor. The staff is very welcoming , they speak many languages , and can help navigate anything needed.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very modern and has all the amenities you need. The staff are incredibly helpful. Great location, only a 10 min walk to the Shibuya Crossing. Good luck navigating the maze that is Shibuya station! Will 100% stay at Hyatt House again and highly recommended.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Clean room, great staff & good location.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Chadworth and Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Judy

The staffs were so nice and made me always feel like home when I stayed there.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Hui Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Hyatt House Tokyo Shibuya. The room had both a washing machine and a small kitchen, which made it incredibly convenient for families traveling with children. Having the ability to do laundry and prepare simple meals made our stay much more comfortable, especially when traveling with a little one. The hotel’s location in Shibuya was also very convenient for getting around Tokyo. Overall, it was a very pleasant and family-friendly stay, and I would happily recommend it to other families visiting Tokyo.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful 5 nights stay. Staffs were extremely helpful. We were there to celebrate my daughters' birthday and Hotel gave us complimentary breakfasts and drinks. Our room was on the 14th floor with beautiful sunset view of the city. Excellent location and room was very clean with washer/dryer. Bed was very comfortable. We felt very safe and will definitely come back. Loved the Nepresso cafe in room, sure made us feel like home.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
This was a very comfortable stay with well equipped room including daily coffee, water bottles, coffee machine, washing machine, fridge and microwave. The property itself is about 10 mina from the Shibuya crossing. The Shibuya station is directly beneath, very handy. We would certainly come back this place. Friendly hotel staff too.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Henson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, clean room and amenities.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Therese Camille

Liked: Cleanliness, property conditions & facilities
2nd time staying here and never disappointed. Room is spacious, and with laundry inside the room. Walking distance within Shibuya Station so very convenient while going around Tokyo.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

wayne

Liked: Amenities
Staff was friendly
 room was very clean.. enjoyed the pool and the hot tub
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Laurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms! Loved our stay!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, easy, clean, with a wonderful helpful staff!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very well run, excellent staff.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, well laid out room.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in the perfect area to explore Tokyo. Hotel was clean, quiet and comfortable.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities! it had an induction stove with pots and pans, a washer/dryer combo which came in super hand with the sweltering heat, as well as tons of stuff like toothpaste, toothbrushes, laundry detergent, you name it. A great stay!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially to the Shibuya Station and shopping. Hotel staff were professional, friendly and helpful.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The beds were comfortable, rooms had lots of space and the staff were friendly
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Amenities
The service was exceptional, and the rooms were very clean and good sized
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms and convenient location.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable, quiet and well equipped rooms. Very helpful and polite staff. Would highly recommend the Hyatt House Tokyo Shibuya
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff and neat room with full kitchen equipment
Stayed 1 night in Jan 2025