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Reviews of dots. tokyo

2.5 out of 5
dots. tokyo
2-1-17 Kitaueno, Taito, Tokyo, Tokyo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 43 reviews" "
Rating 8 - Good. 9 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maryna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very convenient location, close to the transportation
Stayed 4 nights in Apr 2024
Response from Haruka on 25 Apr 2024
Thank you for your positive review,If you get a chance to come back to Tokyo, we look forward to seeing you again.dots. tokyo

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel with two story rooms built similar to loft beds in the U.S. worked out great for our family. Staff speak great English and location is great to walk to multiple metro stations and Kappabashi
Stayed 5 nights in Apr 2024
Response from Haruka on 11 Apr 2024
Dear Angela,Thank you for staying at our hotel.We are so glad you enjoyed your stay.We will keep going to grow professionally as a staff.We are looking forward to seeing you again.Kind regards,Harukadots. tokyo

4/10 Poor

Li Cheung

Travelled with family
Disliked: Amenities, property conditions & facilities
The room is not enough space for 3 persons and specifically for luggage packing
Stayed 2 nights in Mar 2024
Response from Haruka on 11 Apr 2024
Dear Li Cheung,I apologize for the late reply and any inconvenience caused by the smallness of the room.We will do our best to satisfy our customers in other aspects.Thank you for your review.Kind regards,Harukadots. tokyo

10/10 Excellent

Randall, Kelowna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, quiet, efficient room. We stayed in an 8th floor room with floor to ceiling windows looking directly at the Skytree. Beautiful! Although windows that open that high without screens and no balcony give me pause. The room packed a lot in a small space: kitchen with sink, microwave, hot plate; shower and bathtub with clothes washing machine; beds for four with a sliding partition door; living room with couch and coffee table. Beds were very comfortable although the pillows were hard and made of some kind of filling we couldn't identify. Couch would be small for an adult to sleep on. There are multiple level changes within the room (sunken entrance and living room) to navigate. We were four adults travelling very light and it was fine, but I would not recommend to groups travelling with big, bulky luggage. Staff were very friendly and spoke English well. We enjoyed staying in Taito City. The location is very walkable and quick to access the subway system (Hibaya and Ginza lines) but neighbourhood feels a little quieter and less overrun by tourists. Many restaurants and shopping within walking distance at Asakusa.
Stayed 4 nights in Mar 2024
Response from haruka on 11 Apr 2024
Dear Randall,Thank you for staying at our hotel and complimenting the view from your window.We are very glad that you wrote so many reviews.We will use your opinion as a reference to make our hotel even better.We look forward to seeing you again.Best regards,Harukadots. tokyo

8/10 Good

Karen

Travelled with family
Liked: Amenities
The room is small for 4 people to stay. Otherwise, the overall stay was not bad.
Stayed 5 nights in Mar 2024
Response from haruka on 11 Apr 2024
Dear Karen,Thank you for staying at our hotel.We apologize for the delay in our response and any inconvenience caused by the small room.We will do our best to satisfy our customers in other aspects.Kind regards,Harukadots. tokyo

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property is located in a nice quiet neighbourhood and a 10-15min walk to subway and also Ueno and Asakusa. The property is clean and nice with loft style sitting area but it’s a lot small than what appears in photos. We had a triple room for 3 adults so 1 of us had to sleep on the sofa bed which left no place for others to sit down so we ended up using the small steps as our seats. The entrance/hallway is super narrow so only one person fits at a time. The photos also don’t show how little room there is (1/2 m) between the end of beds and the wall so everything was a squeeze. There’s a “wardrobe” next to the beds but it was hard to get to as we weren’t able to stand up to wheel in our suitcases. The bathroom felt the most spacious in the entire room. Overall we like the location and look of the room but the triple room was way too small for 3 people and the photos don’t reflect that.
Stayed 6 nights in Jan 2024

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, property conditions & facilities
With no idea where to stay in Tokyo, we loved our 7 days at dots.tokyo for its location, style, and value. It is compact, yet thoughtful in modern design with good use of space. The mezzanine bed gave us a small living area which many hotels don't offer. We elected to get two rooms for our family of four and that worked really well. The Taito area is quaint and has lots of character, so strolling the streets is lovely - there's many great restaurants and a Family Mart just down the road. Walking to shops or the train was easy, yet we felt a little out of the bustle which was nice. The reception had long open hours, and lovely friendly staff there to help if you needed. Things to note - Japanese tend to sleep on hard mattresses and pillows, so this took a bit of getting used to. Otherwise, no complaints.
Stayed 8 nights in Dec 2023

8/10 Good

EE VON

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were friendly and helpful. The room was clean and had everything we needed, though it was compact. I booked a family suite for a party of three adults, and this worked well for us.
Stayed 5 nights in Nov 2023
Response from Hyon on 6 Dec 2023
Thanks a bunch for the awesome review! We're stoked that you had a great time. Looking forward to hosting you again :)

8/10 Good

Mishal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about this place! However if you’re not comfortable with very hard springed bed it’s not really for you? If you can get over that, this place is wonderful. The staff are the best, amazing!
Stayed 3 nights in Oct 2023
Response from dots. tokyo on 2 Nov 2023
Thank you very much for staying with us and your advice!We are glad that you enjoyed our hotel. We look forward to seeing you again.

10/10 Excellent

Chung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely it was away from the hustle and bustle. It was incredibly close to my favourite ceramics street. Very attentive staff.
Stayed 3 nights in Aug 2023
Response from dots. tokyo on 14 Aug 2023
Thank you very much for staying with us.We are glad that you enjoyed at our hotel.We look forward to seeing you again.

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The five of us stayed in a relatively small but wonderful room on the seventh floor. We had a perfect view of the Sky Tree from there off the balcony. The beds were comfortable, the staff were very kind, and overall it was a really relaxing stay there!
Stayed 4 nights in Jun 2023
Response from dots. tokyo on 12 Jun 2023
Thank you very much for staying with us.We are glad that you enjoyed at our hotel.We look forward to seeing you again.

8/10 Good

Ana, Crystal Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great and served its purpose to be near a Shinto.
Response from dots. tokyo on 12 Jan 2023
Thank you very much for staying with us. We appreciate the compliment about the location. We look forward to seeing you again.

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
旅先の快適な家として、家族でゆっくり団欒できました。
Stayed 3 nights in Mar 2024
Response from haruka on 11 Apr 2024
Tan様ご丁寧にレビューを書いてくださったのにも関わらず返信が遅くなり大変申し訳ございません。この度はdots tokyoをご利用いただき誠にありがとうございました。また高評価をいただきスタッフ一同大変嬉しく思います。またのご利用をお待ちしております。フロントスタッフ　寄金

10/10 Excellent

Simon, Gatineau

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parfait pour une famille.
Stayed 4 nights in Mar 2024

10/10 Excellent

CHIN YI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay. It’s clean and quiet, easy to walk around and close to the subway stations. Highly recommended 👍
Stayed 5 nights in Jan 2024

10/10 Excellent

JIMMY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
住了3晚，交通方便，有機會再入住
Stayed 3 nights in Aug 2023
Response from dots. tokyo on 25 Aug 2023
Thank you very much for staying with us.We are glad that you enjoyed at our hotel.We look forward to seeing you again.

6/10 Okay

ユウコ

Travelled with family and small children
Liked: Cleanliness
部屋の形状が特殊で子供は楽しそうでした。スカイツリーも見えて綺麗でした。他の方も言っていますが、キッチンスペースは狭いのとキッチン用品が置かれてますが、ずっと放置されている感じで、再度洗ってあるのかよく分からなかったり、洗った後のキッチン用品を片付けしにくい印象がありました。 宿泊費は、変動があると思いますが立地面や素泊まりで今回の金額はやや高い印象がありました。
Stayed 1 night in Jul 2023
Response from ドッツ東京 on 21 Aug 2023
先日は、当ホテルにご宿泊頂き誠にありがとうございました。この度は、せっかく足を運んでいただいたにもかかわらず、ご満足いただけるサービスをご提供できず、誠に申し訳ございませんでした。いただきましたご意見をもとに、対応を検討して参る所存です。またのご宿泊を、心よりお待ち申し上げております。

8/10 Good

Kit fong

Travelled with family
Liked: Room comfort
一切都很好，服務員態度友善樂助，如果可每天都清潔地板及垃圾會更好
Stayed 3 nights in Aug 2023
Response from dots. tokyo on 14 Aug 2023
Thank you very much for staying with us.We are sorry about the inconvenience.We will take it seriously and try to improve it.We look forward to seeing you again.

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
The split level is a cool way to provide a seating/eating area in such a small place. The restaurant area north of it is fun!
Stayed 5 nights in Jul 2023
Response from dots. tokyo on 7 Aug 2023
Thank you very much for staying with us.We are glad that you enjoyed at our hotel.We look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from dots. tokyo on 3 Aug 2023
Thank you for staying with us.We are glad that you enjoyed our hotel.We look forward to seeing you again.

6/10 Okay

PEICHUN

Stayed 3 nights in Jun 2023
Response from dots. tokyo on 8 Jul 2023
Thank you very much for staying with us. We look forward to seeing you again.

10/10 Excellent

tetsuya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族旅行で利用させていただきました。建物は綺麗で部屋もオシャレ、こだわりが感じられました。部屋にキッチン又、洗濯機など生活家電があり凄く良かったです。浅草・上野駅徒歩圏内です。 スタッフの方々の対応も優しく安心して過ごせました。 また利用したいです。
Stayed 3 nights in Jun 2023
Response from dots. tokyo on 15 Jun 2023
この度はdots. tokyoをご利用頂き、誠にありがとうございます。当ホテルで快適にお過ごし頂けたとのこと大変嬉しく思います。またホテル設備へのお褒めの言葉もいただき、大変恐縮でございます。今後もお客様にご満足いただけるよう、努めてまいります。またご宿泊をスタッフ一同、心よりお待ち申し上げております。dots. tokyo

10/10 Excellent

GUANHAN

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023
Response from dots. tokyo on 30 Mar 2023
Thank you very much for staying with us. We are pleased that you’re satisfied with our hotel. We look forward to seeing you again.

10/10 Excellent

NATSUNE

Stayed 1 night in Feb 2023
Response from dots. tokyo on 30 Mar 2023
この度はdots. tokyoをご利用頂き、誠にありがとうございます。当ホテルで快適にお過ごし頂けたとのこと大変嬉しく思います。今後もお客様にご満足いただけるよう、努めてまいります。またご宿泊をスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Mei Yi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
櫃檯人員非常親切的介紹，飯店位置離地鐵站也算近。房間大小 有一種麻雀雖小五臟俱全的感覺，冰箱、微波爐、餐具、洗衣機之外，還有超大的電視，窗外看出去就是晴空塔！整體來說是讓人很滿意的住宿體驗！
Stayed 4 nights in Feb 2023
Response from dots. tokyo on 30 Mar 2023
Thank you very much for staying with us. We are pleased that you had a great stay at our hotel.Besides, we really appreciate such a lovely review!We really look forward to seeing you again.

10/10 Excellent

Ya-Wen

Stayed 2 nights in Feb 2023
Response from dots. tokyo on 30 Mar 2023
Thank you very much for staying with us. We are pleased to hear that you had a great stay at our hotel. We look forward to seeing you again.

10/10 Excellent

HIU SING

Travelled with family
Liked: Cleanliness, room comfort
值得推薦
地點很好，靠近上野站，可以走路過去。附近有家超市可以購物。就是酒店內部比較狹窄，但是我想東京的酒店大概都是這樣子了。
Stayed 6 nights in Jan 2023
Response from dots.tokyo on 23 Feb 2023
Thank you very much for staying with us. We are pleased to hear that you had a great stay at our hotel. We look forward to seeing you again.

10/10 Excellent

Tae young

Stayed 2 nights in Jan 2023
Response from dots.tokyo on 2 Feb 2023
Thank you very much for staying with us. We are pleased to hear that you had a great stay at our hotel.We look forward to seeing you again. dots.tokyo

10/10 Excellent

Bokyung

Travelled with group
Liked: Cleanliness, room comfort
최고의 숙소
최고의 숙소였습니다. 역에서 걸어가는데 살짝 시간 걸렸던 것 빼고는 다 만족했습니다. 매우 청결했고 아늑했으며 묵는 내내 안전하단 느낌이 들었습니다. 내부 공간도 일본 숙소 치고는 크게 느껴졌어요. 티비도 크고 좋습니다. 한가지 아쉬운건 2층 공간으로 올라가는 계단.. 잘못하면 넘어지기 쉽겠더라구요. 조심조심 올라가야해요. 체크인 시간 보다 일찍 도착했을 경우에 짐 보관도 해주십니다. 주변 구경하다가 밤늦게 들어오니 짐이 이미 방 안에 옮겨져 있어서 감동 ㅠㅠ 로비에 계신 여러 직원분들 다 너무 친절하셨어요.. 다시 방문할 의향이 있습니다. 우에노&아사쿠사 숙소를 찾고계신다면 이 곳으로 가세요!!
Stayed 4 nights in Dec 2022
Response from dots. tokyo on 12 Dec 2022
Thank you for staying dots tokyo!And we are honored to receive such a wonderful review from you.We are looking forward to seeing you again!

10/10 Excellent

タケシ

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
清潔でオシャレで設備も充実していてよかった。
Response from dots. tokyo on 15 Nov 2022
この度はdots. tokyoをご利用頂き、誠にありがとうございます。当ホテルで快適にお過ごし頂けたとのこと大変嬉しく思います。今後もお客様にご満足いただけるよう、努めてまいります。またご宿泊をスタッフ一同、心よりお待ち申し上げております。dots. tokyo

4/10 Poor

Dai

Stayed 2 nights in Sep 2022
Response from dots. tokyo on 20 Sep 2022
この度はdots. tokyoをご利用頂き、誠にありがとうございます。今後もお客様にご満足いただけるよう、努めてまいります。 またご宿泊をスタッフ一同、心よりお待ち申し上げております。dots. tokyo

8/10 Good

Sonoda

Stayed 1 night in Jul 2022

8/10 Good

Yumi

Travelled with family
Liked: Property conditions & facilities
アメニティが少なかったです。 お部屋の感じはとても可愛くてみんな大満足でした。
Stayed 2 nights in Mar 2022
Response from dots. tokyo on 29 Mar 2022
この度はdots. tokyoをご利用頂き、誠にありがとうございます。 当ホテルで快適にお過ごし頂けたとのこと大変嬉しく思います。 またホテルルームへのお褒めの言葉もいただき、大変恐縮でございます。 ただ、アメニティの件について、 ご不快な思いをさせてしまい、大変申し訳ございませんでした。頂戴いたしましたご意見を真摯に受け止め、今後、改善に努めてまいります。  またご宿泊をスタッフ一同、心よりお待ち申し上げております。 dots. tokyo

10/10 Excellent

Kishi

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2022
Response from dots.tokyo on 20 Jul 2022
この度はdots.tokyoをご利用頂き、誠にありがとうございます。当ホテルでのご滞在にご満足いただけたようで、大変嬉しく思います。 またお越しをスタッフ一同、心よりお待ち申し上げております。 dots.tokyo

10/10 Excellent

Nao

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021
Response from dots. tokyo on 6 Jan 2022
この度はdots.tokyoをご利用頂き、誠にありがとうございます。当ホテルでのご滞在、又スタッフの対応にご満足いただけたと聞き、大変嬉しく思います。 またお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Reina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
鏡が一つしかないので朝の準備が遅れる
Stayed 2 nights in Dec 2021
Response from dots. tokyo on 6 Jan 2022
この度はdots.tokyoをご利用頂き、誠にありがとうございます。 また貴重なご意見をありがとうございます。今後の参考にさせていただきます。 またのお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Yusaku

Stayed 2 nights in Nov 2021
Response from dots. tokyo on 15 Dec 2021
この度はdots.tokyoをご利用頂き、誠にありがとうございます。当ホテルでのご滞在、又スタッフの対応にご満足いただけたと聞き、大変嬉しく思います。 またお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Yusaku

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021
Response from dots. tokyo on 15 Dec 2021
この度はdots.tokyoをご利用頂き、誠にありがとうございます。当ホテルでのご滞在、又スタッフの対応にご満足いただけたと聞き、大変嬉しく思います。 またお越しをスタッフ一同、心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021