"Really lovely staff and the check in experience was very pleasant. The room was just about acceptable in terms of cleanliness but the toilet was not clean and still had used paper in it. The room and the surroundings were very tired and beyond worn in some places, especially the carpet on the stairs which was very dirty. As there was no breakfast, we could not comment on it. It’s such a shame because the setting is quite pleasant and it could be a lovely place to visit. "
"From the start to the end of our stay it was amazing. We could store our luggage and go away until the check in time. When we arrived back our luggage was even put into our apartment. The apartment was a home away from home with everything you would need, teas, sugar, sachets of milk, washing up liquid, sponge, tea towel. fluffy towels, shamppo, conditioner, hand-wash and body wash.
David was so welcoming and friendly every we saw him.
This will now be my go to place to stay when I visit...
"I liked the great taste of the place, the wonderful garden and the exceptional kindness of the staff, looking after you with the nicest manners. The breakfast was also exceptional."
"Very comfy beds. I don’t usually like a soft bed, but these were nice. Bedding was soft and pillows not too bulky. Had a good sleep. And Amiee, on reception was delightful x "
"Very clean accommodation we did not mind continental breakfast plenty of tea coffee ect if needed. The room was very clean and a good wifi service if needed. Close to all amenities if needed. A special thank you to the housekeeper who was very professional and very helpful. We would stay again"
"Brilliant hotel. Stayed for 11 nights whilst volunteering at an event. Ideal location for tram travel and not too noisy despite being on tbe centre. The staff were lovely "
"We really enjoyed our stay at the Hampton by Hilton. They were very accommodating and provided us with a travel cot. It was our first time staying at a hotel with our baby and we had a great sleep for the first time in ages! We booked a king room and received a super king bed, bonus."
