"First, this is not a hotel. It's a property operated by the owner. So it doesn't have those hotel facilities. The property is located inside the West Lake (Xihu) scenery district. So it's quiet and walking distance to those West Lake must-see places. The owner is very friendly."
"Booked a lake view room. Lobby and view from the bedroom were fantastic. Visited the spa and the spa was fabulous, very good massage. Downside was the bedroom was a bit runned-down and felt like staying at a hostel rather than a five star hotel. The sound of the doors slamming from the other rooms disturbed the comfort of the sleep during the night."
"Quiet accommodation that is near to the night market and Xihu Broken Bridge.
Helpful concierge that recommended good local eateries and provided travel advices.
Spacious and clean room. "
"Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt. "
"The innkeeper is an exceptionally warm, thoughtful, and detail-oriented person. Not only does he genuinely care about guests' stay experiences, but he also expresses sincere gratitude and future anticipation upon their departure, demonstrating his deep value for interpersonal connections and respect for guests."
"Big room, clean. There are only a few choices for breakfast but enough for a quick meal.
Location is near west lake, can walk to the west lake.
There is street market in front of the hotel in the evening.
Airport bus stop is only 100 meters from the hotel, so convenient."
"The breakfast here is quite good with a variety of Chinese and Western choices at the buffet. The service is prompt and friendly. Spacious rooms with varying views in a fairly quiet area. The exercise area is located in a building next to the main building and is reasonably equipped. The setting is very lush, near two tunnels and within comfortable walking distance from the south portion of West Lake, the Hangzhou Zoo, Silk Museum, Jade Emperor Hill, and the Leifeng Pagoda. During the rush hour...
"Villa is the best choice I made to stay in Hangzhou. The service is excellent and they would offer to help solve my problem.
They also operate a cafe and the ambiance is very pleasant. I'll be here again next time."
