The rooms are clean and the cleaning staff adjusted routine to my likes.
The location is good, walkable to West Lake with lots of restaurants and shopping choices.
The staff (i mean all staff) are super nice, super helpful and greets all the time.
Breakfast offered tons of food options. Dining room and guest rooms are extremely clean and nicely decored.
Hôtel très agréable. Le personnel est compétent. Faites attention en prenant une vue sur ville, bien que l'hôtel fasse 21 étages, vous pouvez vous retrouver au 3 ème avec une vue sur le hall d'entrée.
Hotel modernissimo, pulito, funzionale con camere molto accoglienti - in camera perfino un tappetino per praticare yoga. Sala gym attrezzatissima e a due passi dalle principali attrazioni. Lo consigliamo vivamente!
I highly recommend this place for travellers in Hangzhou. The service is unmatched. Most staff speak English. They’re always available for help!
It’s in a great location with the night market just steps away. It’s a pleasant walk to West Lake.
The hotel is very new and modern. The breakfast buffet was fabulous and offered a huge variety of very fresh food.
Be careful when you book for a family with a kid, the room is not made for it and you'll have to pay for an additional bed. Apart from that, clean room and lovely people.
Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception.
We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery person as I didn’t know pickup must be within 24 hours. Well, hotel staff took care of it!
Don’t bother buying water cos housekeeping was very generous giving many bottles daily. Plenty outside the gym too.
Gym equipment were basic but enough for a quick workout after a big meal.
Such a lovely stay!
Excellent reception service. Needed to stay an extra night and staff was very accommodating and pleasant to work with and really desires feedback which not a lot of hotels ask for.
Modern sleekly design rooms that are nice and clean and supplied with complimentary snacks and beverages beyond your normal water, coffee, and teas. Work desks can control height of table for standing and sitting when working on laptop.
Very quiet neighborhood even with the vendors right across the street. Al lot of malls and food stalls right down the main street. This hotel can be missed since it is tucked in street with other large buildings but would highly recommend a booking.