Four Seasons Hotel Hangzhou at West Lake

A traditional building with a tiled roof and wooden lattice windows. - Four Seasons Hotel Hangzhou at West Lake (Hangzhou)

A dining area with a view of a waterfall, a chef preparing food, and a buffet with various dishes. - Four Seasons Hotel Hangzhou at West Lake (Hangzhou)

A woman in a hot tub surrounded by rose petals, with a tray of items and a small table beside her. - Four Seasons Hotel Hangzhou at West Lake (Hangzhou)

Luxury

9.8

Exceptional

Tranquil elegance near West Lake

Amidst a serene traditional Chinese garden, this hotel offers beautifully maintained grounds and eye-catching architecture. Delight in a tranquil indoor pool, well-equipped gym, and luxurious rooms, all within walking distance of West Lake and the Botanical Gardens.

฿26,062 total

includes taxes & fees

15 Nov - 16 Nov

Popular amenities

Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

Room options

Check availability for these dates

Tonight

Oct 15 - Oct 16

Tomorrow

Oct 16 - Oct 17

All rooms

1 bed

2 beds

Showing 13 of 13 rooms

A modern bathroom with a freestanding bathtub, two sinks, a large mirror, and a view through a window with a wooden door.

Garden View Room King Bed

Exceptional

City view
63 sq m
Sleeps 4
1 King Bed
Free wired internet

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a potted plant.

Panorama Garden View Room King

Exceptional

Garden view
80 sq m
Sleeps 4
1 King Bed
Free wired internet

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, and a decorative wall piece.

Premier Garden View Room King Bed

Exceptional

Garden view
73 sq m
Sleeps 4
1 King Bed
Free wired internet

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Lagoon Suite

Garden view
130 sq m
Sleeps 4
1 King Bed
Free wired internet

A traditional Chinese pavilion with a table and chairs in a garden setting.

Room, Terrace (Garden)

Garden view
73 sq m
Sleeps 4
1 King Bed
Free wired internet

A living room with a sofa, chairs, a coffee table, a dining table, and a large window with a view of trees and a building.

West Lake Suite

Lake view
140 sq m
Sleeps 4
1 King Bed
Free wired internet

A living room with a sofa, chairs, a coffee table, a TV, and large windows.

Lotus Suite

Water view
120 sq m
Sleeps 4
1 King Bed
Free wired internet

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a decorative wall panel.

Garden View Room 2 Double Beds

Wonderful

Garden view
63 sq m
Sleeps 4
2 Double Beds
Free wired internet

Room, Terrace (Garden)

Garden view
73 sq m
Sleeps 4
2 Double Beds
Free wired internet

A room with a view of cherry blossoms, a sofa, a chair, a small table with a vase, and a laptop.

Premier Garden View Room 2 Double Beds

Garden view
73 sq m
Sleeps 4
2 Double Beds
Free wired internet

A spacious living room with a sofa, armchairs, a coffee table, and a dining table with chairs. Large windows provide natural light and views of greenery outside.

Royal West Lake Suite

Garden view
130 sq m
Sleeps 4
1 King Bed
Free wired internet

A hot tub with a tiled surround, a lounge chair, and a small table with a drink.

Courtyard Room King

Sleeps 4
1 King Bed
Free wired internet

A traditional Japanese-style garden with a stone pathway, a hot spring, and a wooden structure.

Courtyard Suite King

Sleeps 4
1 King Bed
Free wired internet

About the area

Located on a lake, Four Seasons Hotel Hangzhou at West Lake is in Xihu neighbourhood and is connected to a shopping centre. Xiling Seal Engraves Society and Su Di Causeway are notable landmarks and Hangzhou Botanical Garden is a popular local attraction. Yui Fei Temple and Quyuan Park are two other places to visit that come recommended. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Hangzhou travel guide

5 Lingyin Road, Hangzhou, Zhejiang, 310013

What's nearby

Hangzhou Botanical Garden
1 min walk - 0.0 km
West Lake
13 min walk - 1.1 km
Beishan St
14 min walk - 1.2 km
Zhejiang University Yuquan Campus
9 min walk - 0.7 km
Yui Fei Temple
12 min walk - 1.1 km

Getting around

Huanglong Cave Station
2 min drive
Hangzhou East Railway Station
12 min drive
Hangzhou (HGH-Xiaoshan Intl.)
50 min drive

Restaurants

朴墅
13 min walk
金沙厅
6 min walk
咬不得高祖生煎
11 min walk
The Bar at The Four Seasons Hotel
9 min walk
Starbucks
8 min walk

About this property

Four Seasons Hotel Hangzhou at West Lake

Luxury boutique hotel near Hangzhou Botanical Garden
Located close to Yui Fei Temple and Su Di Causeway, Four Seasons Hotel Hangzhou at West Lake provides a terrace, a garden and a playground. Indulge in a massage, a body scrub and a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. Fitness classes and yoga classes are offered at the gym; Four Seasons Hotel Hangzhou at West Lake also has a hair salon, an arcade/games room and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business centre.
Additional perks include:
- An indoor pool, along with a lifeguard on site
- Free self-parking
- Limo/town car service, buffet breakfast (surcharge) and free bike hire
- Express check-out, babysitting (surcharge) and a lift
Room features
All 78 individually decorated rooms feature comforts, such as 24-hour room service and wet bars, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
- Highchairs, baby baths and children's slippers
- Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
- Rainfall showers, designer toiletries and separate baths/showers
- LCD TVs with satellite channels and DVD players
- Separate sitting areas, children's dinnerware and free infant beds

Similar properties

A rooftop terrace with outdoor seating, a view of the water, and a sign indicating a restaurant.

Pool
Spa
Parking included
Free Wi-Fi

฿8,772 total

includes taxes & fees

19 Oct - 20 Oct

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free wired internet

Parking and transport

Limo/town car service
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 336 for adults and CNY 168 for children
2 restaurants
A bar/lounge
Couples/private dining

Restaurants on site

Jin Sha Chinese Resaurant
WLB Restaurant

Things to do

Arcade/game room
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Indoor pool
Playground
Sauna
Steam room
Yoga classes

Family friendly

Arcade/game room
Baby bath
Babysitting (surcharge)
Children's dinnerware
Children's games
Children's toys
DVD player
Free children's club
High chair
In-room cot
Indoor pool
Laundry facilities
Lifeguards on site
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Business centre
Computer station
Conference centre (5,543 square foot of space)

Outdoors

Garden
On a lake
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Handrails in stairways
Height-adjustable showerhead
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

1 building
2 floors
Banquet hall
Built in 2010
Lifeguards
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Rollaway/extra bed (surcharge)

Bathroom

Children's robes
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
IPod dock
LCD TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Wet bar

Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free daily newspapers
Individual decor
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Late check-in subject to availability

Late check-in fee for check-in between 3:00 PM and 6:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Guests driving to the property should contact this property in advance (e.g. directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 292.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately CNY 336 for adults and from CNY 168 for children
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 3:00 PM and 6:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Four Seasons Hotel Hangzhou at West Lake have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou at West Lake on 15 Nov 2026 start from ฿22,352, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Hotel Hangzhou at West Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Seasons Hotel Hangzhou at West Lake?

Self-parking is free at this property.

What time is check-in at Four Seasons Hotel Hangzhou at West Lake?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to 6:00 PM for a fee.

What time is check-out at Four Seasons Hotel Hangzhou at West Lake?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Four Seasons Hotel Hangzhou at West Lake located?

This family-friendly Hangzhou hotel is located in the historical district, within a 15-minute walk of Hangzhou Botanical Garden, Yui Fei Temple and Quyuan Park. Su Di Causeway and Xiling Seal Engraves Society are also within 1 mi (2 km). Huanglong Sports Center Station is 29 minutes by foot and Huanglong Cave Station is 30 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Four Seasons Hotel Hangzhou at West Lake Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast

Stayed 2 nights in Mar 2026

Verified review

Li Jih Edwin

30 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dinner at 金沙廳 was so impressive

Stayed 3 nights in Dec 2023

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Four Seasons Hotel Hangzhou at West Lake

Choose dates to view prices

Photo gallery for Four Seasons Hotel Hangzhou at West Lake

Exceptional

Tranquil elegance near West Lake

Popular amenities

Room options

Check availability for these dates

View all photos for Garden View Room King Bed

Garden View Room King Bed

View all photos for Panorama Garden View Room King

Panorama Garden View Room King

View all photos for Premier Garden View Room King Bed

Premier Garden View Room King Bed

View all photos for Lagoon Suite

Lagoon Suite

View all photos for Room, Terrace (Garden)

Room, Terrace (Garden)

View all photos for West Lake Suite

West Lake Suite

View all photos for Lotus Suite

Lotus Suite

View all photos for Garden View Room 2 Double Beds

Garden View Room 2 Double Beds

View all photos for Room, Terrace (Garden)

Room, Terrace (Garden)

View all photos for Premier Garden View Room 2 Double Beds

Premier Garden View Room 2 Double Beds

View all photos for Royal West Lake Suite

Royal West Lake Suite

View all photos for Courtyard Room King

Courtyard Room King

View all photos for Courtyard Suite King

Courtyard Suite King

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About the area

What's nearby

Getting around

Restaurants

About this property

Four Seasons Hotel Hangzhou at West Lake

Similar properties

Grand Hyatt Hangzhou

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property class

Frequently asked questions

Have a question?

Reviews