In Xihu, the Zhejiang Narada Grand Hotel welcomes families with luxury amenities. Guests enjoy swim-up and poolside bars, a spa, fitness classes, racquetball courts, restaurants with children's menus, an indoor pool, shopping, and a café.
Located in Xihu neighbourhood, Zhejiang Narada Grand Hotel is connected to a shopping centre. Hangzhou Tower Shopping Mall and Hangzhou China Silk Town are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Zhejiang University Yuquan Campus and Wulin Square are two other places to visit that come recommended. Visit our Hangzhou travel guide
122 Shuguang Road, Hangzhou, Zhejiang, 310007
What's nearby
Hangzhou Botanical Garden
2 min drive - 1.8 km
West Lake
3 min drive - 2.8 km
Yellow Dragon Sports Center
1 min walk - 0.0 km
Huanglong Stadium
4 min walk - 0.4 km
Zhejiang University Yuquan Campus
11 min walk - 1.0 km
Getting around
Huanglong Cave Station
1 min walk
East Railway Station (East Square) Station
20 min drive
Hangzhou (HGH-Xiaoshan Intl.)
45 min drive
Restaurants
D'cafe
3 min walk
茉芙甜品屋
10 min walk
潮粥佬
8 min walk
星巴克
6 min walk
你别走(黄龙店)
4 min walk
About this property
Zhejiang Narada Grand Hotel
Luxury family-friendly hotel near Zhejiang University Yuquan Campus
Located close to Hangzhou Tower Shopping Mall and Wulin Square, Zhejiang Narada Grand Hotel provides a swim-up bar, a poolside bar and a corner/local shop. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Fitness classes are offered at the health club; other things to do include racquetball/squash. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
An indoor pool, along with a swim-up bar
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and bike hire
An outdoor tennis court, access to a nearby indoor pool and access to a nearby health club
Guest reviews speak well of the overall condition
Room features
All 394 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More amenities include:
Bathrooms with rainfall showers and deep-soaking baths
HDTVs with cable channels
Wardrobes/cupboards, childcare services and coffee/tea makers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee: CNY 159 per person
4 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Restaurants on site
Dan Gui Lou
Lotus Chinese Deli
NASUBI
Tea Garden Lounge
Window Pavilion Cafe
Things to do
Bicycle rentals
Billiards/pool table
Fitness classes
Full-service spa
Health club
Hot tub
Indoor pool
Indoor pool (guest access)
Outdoor tennis court
Racquetball/squash
Sauna
Shopping
Steam room
Family friendly
Grocery/convenience store
In-room babysitting
Indoor pool
Laundry facilities
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Full-service spa
In-room massages
Sauna
Spa open daily
Spa treatment rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
16 floors
Ballroom
Banquet hall
Built in 1998
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Memory foam mattress
Pillow menu
Premium bedding
Bathroom
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Desk
Free daily newspapers
Free local calls
Iron/ironing board on request
Laptop-compatible safe
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 230.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: CNY 1000 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CNY 159 per person
Airport shuttle fee: CNY 500 per vehicle (one way)
Rollaway bed fee: CNY 230.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou
Frequently asked questions
Does Zhejiang Narada Grand Hotel have a pool?
Yes, this property has an indoor pool.
Is Zhejiang Narada Grand Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Zhejiang Narada Grand Hotel?
Self-parking is free at this property.
What time is check-in at Zhejiang Narada Grand Hotel?
Check-in begins at 2 PM.
What time is check-out at Zhejiang Narada Grand Hotel?
Checkout is at noon.
Does Zhejiang Narada Grand Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.
Where is Zhejiang Narada Grand Hotel located?
This family-friendly Hangzhou hotel is located in the historical district, within 2 mi (3 km) of Zhejiang University Yuquan Campus and Hangzhou Tower Shopping Mall. Wulin Square and West Lake are also within 3 mi (5 km). Huanglong Cave Station is only a 2-minute walk and Huanglong Sports Center Station is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Zhejiang Narada Grand Hotel Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.6
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 33 out of 74 reviews
10 - Excellent
33
Rating 8 - Good. 26 out of 74 reviews
8 - Good
26
Rating 6 - Okay. 9 out of 74 reviews
6 - Okay
9
Rating 4 - Poor. 3 out of 74 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 74 reviews
2 - Terrible
3
Reviews
10/10 Excellent
Xiao Ming
18 Nov 2024
Liked: Property conditions & facilities
friendly services
Xiao Ming
Stayed 7 nights in Nov 2024
10/10 Excellent
Hai
19 Nov 2025
Liked: Cleanliness, staff & service, amenities
Excellent place to hold our luggage while we go last minute shop
Alle tre di mattina ho dovuto cambiare camera per un fortissimo odore di fogna proveniente dal bagno. La nuova camera puzzava di fumo ed ho trovato cenere di sigaretta nel purificatore d’aria.
Il personale della reception non parla inglese, e siamo in un 5 stelle
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Yifan
Stayed 2 nights in May 2021
6/10 Okay
Lawrence
6 Apr 2021
Liked: Cleanliness, staff & service
hotel experience 世貿群瀾大飯店
Location wise, it is not at the most convenient location as there are not too many shops around the hotel. Traffic could get really bad leaving the hotel as it is a one way traffic near the construction site. The check in experience was quick and efficient. Front desk staffs were well trained and courteous. Guest room toilet, decor and furniture looks old and outdated but clean. After getting the reminder from front desk staff about possible construction noises, I still picked the room facing the construction site but I can still hear the noises as early as 5-6AM in the morning. I am not sure I would pick the same hotel next time going to Hangzhou.
Nice, clean, good location.
Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.