โรงแรมใกล้เดอะ วิลเลจ, Big Bear Lake

"The staff at the front desk was friendly and accommodating. The property and the room were clean. There was plenty of parking. We were able to park right in front of our room. It’s walkable to many stores and restaurants!"

"Good stay and good location. Our blanket was dirty but the staff was quick to change it."

"Really enjoy every moments there . Woman at the front was super nice. Great view with good services (free hot latte every morning). This is a 5 stars hotel !!"

"The property is beautiful! The Owners are amazing and so accommodating! The room was great, and beautiful views."

"Location is great"

"Great cozy place. Easy walk to village. Spacious. Highly enjoyed it! "

"Room was clean and staff was great"

"The hotel is with a great view of the lake and can spend good time chilling in front of it. The rooms have good amenities and are clean. Commutation to restaurants, market place and activities are within 5-20 min drive time. The place is also equipped with electric fireplace."

"The room seemed clean but windows were very hard to close at night and full of spider webs. The bed was very high so hard to climb into being we are 78 yrs old. There was no Kleenex tissues at all, the body lotion bottle I guess hadn't been used in a while because you could not pump anything out of the bottle. Usually there is a clock and a telephone in the room but none. There was no maid/room service. The photos online made the room look luxurious but not at all. Guess they have been there a...

"We enjoyed our stay and didn’t have any problems while we were there. This a self-checkin place, so we didn’t meet any staff but everything was well explained and provided in advance that we didn’t need to contact them. The location is also a few minutes from the village, which is very convenient. The one thing that we were not prepared for was the coyote screams in the middle of night, but now that we know how they sound like we won’t be scared next time."

"Pros- great location , easy parking , pool , folks are fairly updated , coffee maker , hairdryer , bath products provided, bed was comfy , lots of pillows. Cons- You can hear everything from the room above you, even someone zipping a zipper. Ask for an upstairs room. No info provided on hours of bar , people at the front desk , etc. shower doesn't have a curtain , just a clear liner , so hopefully nobody needs to use the toilet if someone is in the shower . Our room had live spiders and hair...

"My room door could be opened easily with a credit card or butter knife . I asked the front desk for another room they said there were no more available until I showed him video proof. Then in the middle of the night they tried to take 1,000$ out of my account. My bank stopped the transaction and shut my debit card off . I had to use my credit card for the remainder of my stay. No one would help us and the manager would not talk to us . Everyone gave us the run around. Plus the food at the...

"The fireplace worked,but the jet spa didn't, the blinds need replacing & the other window was above the tub,so hard to get to. The mattress was so old & lumpy, I hardly got any sleep, the lazy boy chair didn't stay extended. The Location was great, the area was serene & quaint. Accessible to downtown & restos."

"The place is older so don’t expect everything to be brand new but, it’s clean and cozy. Lots of heaters, fireplace, hot tub in room and in the middle for pricing. Staff is very helpful and was available to help us with the tv and fireplace. Definitely recommend but don’t hit for persons with super high expectations. We had a great time and will be back in the future."

"Amazing place! We would love to come Back! Our little one love it!"

"The hottub was really the sweet spot, cabin was nice overall, the a/c and airflow sucked, had difficulty sleeping due to lack of airflow and it being hot, big bear is a little packed and overrated, not much to do. Good if you want a weekend getaway, not much else."

"You can check into the property by texting and then you are issued the lobby and room codes. I didnt know this and Expedia doesnt provide the property with a phone number to be contacted at. Andrew was great and very approachable and helpful. The main building needs to be opened up to air out the lobby and hotel area upstairs. It had a dusty odor. Property is kept up nicely. Cuhions and seat right outside the lonby are not inviting as they are full of sand and blocked by tables. Cabin...

"The room was okay. There was no air conditioning so it was a little uncomfortable The shower needs.Some maintenance tab is kind of outdated and stained"

"I love the location and very impress with the service and communication "