Search Hotels Near The Merchant's House Marlborough, Marlborough

"Lovely hotel, great location. Real highlight was the staff; every single person we encountered was genuinely kind, thoughtful and couldn’t do enough to help. I was running the Bath half and we arrived back to collect our bags absolutely soaked - the staff member offered us the use of the spa area to change - this was hugely appreciated! "

"I chose to stay here after seeing the images of a pool and spa facilities. However, it was disappointing to find that after paying for my stay, which can be well over £200 a night here, you still have to pay £10 to use the pool. That just seems really tight to me."

"Amazing staff! Comfortable rooms. Will come back again for sure"

"Lovely building, rooms and excellent service from staff. Spa good, but disappointed due to odorous water in outside hot tubs and excessive amount of foam and scum in the indoor hydro pool which put us off using the spa facilities due to concerns of cleanliness. A shame as everything else about our stay was exceptional. Complimentary room upgrade was appreciated although the shower tray was very slow to drain. The pantry room is a great idea and had a good selection of drinks and snacks to choose from. Walks suggested in the handy book in our room were well enjoyed. The Brasserie restaurant was excellent with a good menu and service was second to none - everyone was friendly and nothing was too much to ask. (N.B. Spa cleanliness was raised with reception at checkout)"

"Nice hotel, only issue was noise from generator/pump Whilst in room 148 which stopped at 11.30pm, apart from the noise the room was large with balcony and clean."

"Staff were friendly and approachable, room was clean, food was very good. Overall a good stay."

"A few more coffee, tea and sugar sachets would be nice and perhaps a note to say where they can be found (it took me a while to discover that there was a drawer under the kettle stand)."

"Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay. "

"Very convenient for Oxford"