"Excellent stay from 15th July to 22nd July with 2 room bookings (5 people). Staff are very helpful, kind and caring. The hotel is very comfortable, the breakfast buffet has a lot of choice for all, the food was fresh and delicious. Hotel is located close to gate 79 (kaba entrance gate). Concierge staff were fantastic, cleaning staff were amazing and the restaurant staff were great. Really sad to be leaving but looking forward to our next stay. Kids club was a huge hit and we used it 4 times. The...
"Das Personal ist sehr freundlich und hilfsbereit.
Ein kleines Problem mit der Klimaanlage wurde innerhalb weniger Minuten behoben.
Alles ist gut erreichbar und in der Nähe des Haram in Mekka.
Das Frühstück ist mit 70 SAR pro Person recht teuer. Am ersten Tag hatte ich an der Rezeption nachgefragt, und die Dame sagte mir, es koste 30 SAR – was ich in Ordnung fand.
Am Morgen meinte jedoch ein anderer Mitarbeiter im Restaurant, dass es 70 SAR kostet.
In der Regel kann man aber auch draußen...
"Easily accessible to gate 79 (kaba entrance). Beautiful, clean hotel with great facilities. Stayed for one night on 26th July 2025 before return to London. Reception staff, and concierge staff were fantastic. Excellent Haram views, with comfortable beds and room facilities.
Would book again and recommend to others. Thank you to all the staff. "
"Very reasonably priced option in Makkah. Excellent hotel with very clean rooms and facilities. Shuttle service needs to be organized though. The hotel needs to establish a safer and a more organized area to pick up and drop off shuttle bus users. All in all great hotel. "
"The property is ageing now however clean. Location wise you cannot get better than this. Stayed 3 nights however only had the breakfast the once and it was amazing. Value for money and would recommend. Lifts can be a bit slow at prayer times. "
"This hotel offers an exceptional stay just steps from the Kaaba, with spacious, elegant rooms and some offering beautiful views of the Haram. The staff are courteous and attentive, ensuring a smooth and welcoming experience. Its unbeatable location makes it easy to attend prayers, and the breakfast buffet is varied and delicious. A perfect choice for a peaceful and comfortable stay during Umrah or Hajj."
"Amazing visit with Al Safwah Hotel Tower. Situated with the Makkah Tower Hotel buildings it was quite close to Haram Masjid with 5 mins walk. We stayed in a Studio with Kaaba view. The hotel was clean and service was friendly. Our family of 4 with 2 little children enjoyed the stay. "
