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"Staff were friendly and professional. They recognized VIP status perks immediately and upgraded the room. The restaurant is onsite, provides room service and eat in. Very welcoming and comfortable! I’ll be coming back soon!"

"I like it very much Very nice and ready for longer stay "

"There was a nasty sewage smell in one of the elevators yesterday 11-2-25 which was unfortunate"

"Clean, great service, breakfast service was very good "

"Good place to stay near airport"

"Phenomenal hotel!! From the moment I walked in my room, I knew that this would be preferred choice for my next Chicago area visit. Great staff, especially the restaurant staff!! Beautiful property. Close to everything, including train!! Only cons: If you book through a 3rd party app (Expedia), let them know immediately or wake up to daily charges. Also, the $50 early check in fee... if my room is already ready, I don't understand the fee. Other than that, you'll have no regrets with The GEM of...