Search Hotels Near The Brook Theater, Southampton

"Spacious modern room, clean - good value for money."

"Comfortable beds, great breakfast "

"A very clean room, and very polite staff. "

"Clean room"

"Friendly staff and so helpful made it so easy to book in and pay for car park rooms got everything you need "

"Yes"

"All was cleaned and tide the only thing was someone dirt pots and pans in the sink need to be washed up and a pans on the cooker with food still stans in it been though onto the cooker The rest wash fantastic and clean Mr ks Allcorn Room 13 Thank you "

"Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed up. Furthermore, the bathroom had only cold water and no toiletries were provided, other than toilet paper. When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed up. Furthermore, the bathroom had only cold water and no toiletries were provided, other than toilet paper. To make matters worse, because it was raining and the window frames were not sealed, water from the gutters was pouring straight onto a tin surface. The noise was so loud that it was impossible to get to sleep."

"It was a terrible experience, locating the property was so difficult, the cleanliness is zero, poo in the toilet, showers not working, no hot water running fron the sink, bedroom heating not on, the bed is scrab. Infact no positive to say about the property."