"Room looked good and was comfortable. Great, friendly staff and good cleaning in the room. The continental breakfast served to the room was perhaps not to the same "level" of quality as the rest of the hotel experience. There was some road noise at times, being on the front and potentially due to the single glazing. I'd suggest requesting a room on the back if you are a light sleeper.
Overall an enjoyable stay"
"Good value.
Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking.
Location fab for Portswood and easy to find parking on a Saturday night ."
"First of all, its close to the train station and various busses which is a bonus. the price of the room was a bargain and provided what we needed just fine, a bed, tv, kettle, cups, shower? toilet and cupboards, so 5* for that.
we were on top floor which wasnt mentioned on the room directions on the ground floor, just said to room 21 but missed out 22.
there was no plug in the sink and no details for the free wifi so couldnt get internet.
the checkout time advertised was 11 and the door lock...
"Lovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfied"
"Parked at Sainsbury's using JustPark then five mins walk to accom. Easy to find and was on top floor in the roof conversation. VERY warm night and almost slept outside instead. Couple fans would have been great. Bed was comfy. Shared shower and kitchen spaces with the other residents "
"This property was not as described, the room had nothing but a bed and some cupboards it’s the most basic living space you can imagine. There were some unsavoury characters staying there as felt unsafe."
"Property is poorly maintained and extremely tired. The images used to show the rooms do not accurately represent the poor condition of the rooms. The "double bed" is not a double at all, but 2 singles pushed together. The lamps in the room did not even have light bulbs in them. The radiator covers are literally falling off the wall. It was not unclean, which was the saving grace and the only positive for the property. If it was any more expensive than what we paid we would be looking for money...
"Dirty, changed my room, someone else in my room when I arrived so not safe to leave any belongings in room as someone else was in the building and had access. Didn’t send entry codes to one room. No toilet or shower so had to use a communal toilet which didn’t have any toilet paper. Cheap for a reason. Clearly are not cleaning the rooms. Wouldn’t risk sleeping under the sheets so slept on top of the quilt "
