"Property was perfect for us. We needed somewhere close to the hospital for an early morning op and it was perfect. Saved a taxi fare by being able to walk. Recommended. "
"My husband and I stayed here the night before our cruise and again the night after, our room on both nights were quiet as they were on the 3rd and 4th floor. the bed was a king bed and very comfortable and even though there was a glass door to the bathroom it was still private. The check in staff were very helpful and pleasant. There is a starbucks in the hotel which is perfect for a nice tea or coffee and a snack. My husband and I went for a meal in there bar and grill which was lovely. There...
"Good value.
Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking.
Location fab for Portswood and easy to find parking on a Saturday night ."
"First of all, its close to the train station and various busses which is a bonus. the price of the room was a bargain and provided what we needed just fine, a bed, tv, kettle, cups, shower? toilet and cupboards, so 5* for that.
we were on top floor which wasnt mentioned on the room directions on the ground floor, just said to room 21 but missed out 22.
there was no plug in the sink and no details for the free wifi so couldnt get internet.
the checkout time advertised was 11 and the door lock...
"Lovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfied"
"Cleanliness requires attention.
Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "
"Parked at Sainsbury's using JustPark then five mins walk to accom. Easy to find and was on top floor in the roof conversation. VERY warm night and almost slept outside instead. Couple fans would have been great. Bed was comfy. Shared shower and kitchen spaces with the other residents "
"The property is undergoing some kind of renovation.
It is dirty, fire doors do not close properly. The bed sank when you touched it.
No tv, no WiFi, security of the property leaves a lot to be desired.
The shared bathrooms are dirty and the locks barely work.
Holes in the plasterboard walls. Stains up the walls.
DO NOT stay here."
"Didn’t stay had to find alternative accommodation. Place was filthy, unsafe was more like a hostel than guest house. Unable to contact the agents still 3 days later and no call back from them "
