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"The apartment done the job for 1 night stay for 5 adults , but definitely couldn’t do a short break here . The TV didn’t work , no signal. Internet was also poor again no signal . One of the chairs the leg was very loose unsafe to sit on , and had been just rested against the small table under the TV Air/Fan cooling towers in the apartment were dirty and smelly when in use . The key didn’t open the outside door I had to ring for assistance, he then told me it was a code to get in , which had...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Didn't have much interaction with the hotel apart from sleeping. But an excellent well maintained hotel. Was busy at the time we stayed which is always a good sign as to how well it is liked. Had a few drinks in the bar apart from that & using concierge for storing bags on last day. Excellent location, 5 - 10 minutes walk to nearest tube station. Two minutes to Tower Bridge & Tower of London. Costa Coffee & Tesco Express next door. A few pubs/restaurants within 5 minutes walk."

"Helpful staff. Starbucks on site is convenient."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"It’s the second time I have stopped here and I love it. The friendliness and service of the staff is exceptional and the hotel has a lovely old fashioned but well maintained feel about it. A little time warp. The rooms are great and the air conditioning was a real treat."

"We stayed Sunday night. Disappointed the cocktail bar was closed. Pre paid for breakfast, not shown on hotel computer had to show confirmation. I didn't like seeing the used bed sheets lying on the floor in the corridor by room 174. The linen carts were full. Full bags and sheets just lying on the floor infront in piles. Cross infection risk. Airborne dead skin cells!!!! Not good. I would expect better from a 4* hotel. At least hid them in a storage area!"

"We enjoyed the location, the rooms were a good size and the staff were all very pleasant and helpful."

"Overall, we had a wonderful stay and would highly recommend this hotel. The location is excellent, making it easy to explore the surrounding area. The rooms were very clean, comfortable, and well maintained. The Room Service, front desk staff were friendly, professional, and always willing to help. We also really enjoyed the restaurant and bar, both of which offered great food, drinks, and service. The breakfast had a good variety of choices and was a great way to start the day."

"Location to Paddington station is amazing. The junior suite is such a nice size. The staff is exceptional."

"It was a great location, the room was clean and we has all we needed for a perfect few days, with the kids."

"Friendly attentive staff; great location and clean rooms. Gym could use more equipment for weight training."

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Great staff!"

"The hotel’s location was excellent, just a 10 minute walk from Waterloo Station, making it incredibly convenient for getting around London and sightseeing. Unfortunately, the breakfast buffet was below expectations, with limited variety and quality compared to other hotels in a similar price range. The room layout was also quite unusual, with the toilet being completely separate from the sink and shower. While this may suit some guests, I found it impractical and less convenient for everyday...

"Good hotel next to huge park and very convenient with shops around."