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"Great heated pools, loved the much needed adults only pool area. Lovely staff and good variety of food for lunch. Beds were very comfortable and nice quiet air conditioning"

"Excellent 6 night stay for Starmus festival! There are surprisingly few parking spaces for a hotel of this size, but we had no problem and staff would readily sort spaces for guests where mone were evident."

"Excellent hotel. Room cleaning seemed a bit rushed. View from room was great, sun all day."

"Die Anlage ist atemberaubend, vorallem der View. Wir hatten leider kein Zimmer mit Meerblick, aber das nächste Mal werde ich eines buchen. Die Lage ist sehr gut. Das Personal äußert freundlich und hilfsbereit. Sehr zu empfehlen ist die Sunset-Bar. Das Frühstück ist sehr großzügig und sehr gut. Hier würde ich auch all inclusive nehmen. Wir kommen bestimmt wieder!"

"We have just got back from staying here for a half term break. Staff were amazing and so helpful. Great location and the room we had was really spacious and great views. I would definitely recommend it and will be going again."

"Amazing hotel - facilities are superb, with an excellent choice of restaurants."

"Very quiet and relaxing. Room and all areas spotless. Staff very friendly and attentive."

"Hôtel propre mais qui a besoin d une bonne remise à neuf. Pas assez d ascenseurs pour un hôtel à 17 étages. Très bon petit déjeuner et dîner très varié et changeant tous les soirs. Assez bruyant car en bord de route La vue est cependant exceptionnelle"

"Sehr tolles Hotel mit einer wirklich beeindruckenden Ausstattung inkl. wahnsinnig toller Poollandschaft"

"The hotel was spotless Is it 4 star ? There was kettle in room had to ask for one and pay a deposit The room it self needs to be updated plaster on ceiling chipping off I think it was 4 star 20 years ago but it needs a total refurbishment for that status now Or maybe expect to much"

"Très agréable"

"Whenever I visit Tenerife, I stay in either the AC or the NH across the street. The locations is fantastic with immediate access to cabs and transportation, and withing walking distance of plenty of amenities. You get exactly what you need: a quiet, clean, comfy, and secure location to spend your time in Santa Cruz."