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"Classic with an excellent staff very helpful and went out of their way to aid us in our daily activities "

"The room is clean, friendly staff and very convenient. The metro is just few steps away. They even provide free laundry services"

"Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days."

"The hotel shouldn't be rated at 5 stars. I gave it maximum 3.5 stars. The worst thing is about the cleanness wasn't qualified. The carpet was old and smelly. The size of room and bed was small. Location is surrounded with high level shopping mall. Because hotel is situated in high traffic area while the front of hotel build just face to main road so, it was quite noisy and dusty."

"The hotel is newly renovated, everything is clean and well designed. The rooms are spacious and the beds are soft. They provide unlimited free water bottles that you can grab, which is really nice given the hot weather."

"Buen desayuno"

"Canadian Tourists Review : We had an amazing stay at the W in Xi’an. The staff was wonderful and spoke English very well as we needed help to navigate our adventures! The hotel is extremely stylish and the interior architecture is mind blowing! Could use a bit more lighting in the lobby at night, but radiates an amazing mood and atmosphere. The room was very clean, spacious and stylish with a very quiet air conditioning that allowed us to sleep soundly at night! It was also well equipped...

"friendly staffs, it's location is easy and convenience to link with public transportations."

"Everything is good about this property."

"Good hotel with good staff and well maintained. It's far from Xian points of interests. Big problem is that no one speaks english AT ALL. Not even few words. It's really hard for a basic communication and it' COMPLETELY UNACCEPTABLE for a.high level hotel like a Crowne Plaza"

"很滿意，但房間只供應番梘 提議加洗手液比較方便"

"Very nice place"

"Great spot. I really enjoyed it here. The staff was helpful, especially John Yang who was nice enough to give me some tea. I highly recommend!"

"Steps to the Bell Tower and subway, yet quiet and tucked away. I will definitely stay here again."