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"Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the...

"Es un hotel de muy buena ubicación, muy limpio."

"Wonderful stay there"

"Very kind and helpful staffs, some can speak English. It is around 10 minutes walk from nearest Nanshaomen subway station. We used taxi 2 times and each time their staff helps us wave for a taxi. In front of hotel there is a bus stop which is convenient and cost only CNY1-2. The room is clean and spacious with android tv, wifi and bottled water included. Thanks again for your people hospitality. "

"The hotel is very modern with an interesting design. Rooms are comfortable with an upscale design. Would definitely stay there again"

"Posizione centrale e vicino alla metropolitana "

"This hotel is very close to 钟楼，鼓楼和回民街。 It’s very close to metro too which makes transportation easier. Hotel is clean, beautiful. Will stay in this hotel again next time in town."

"Very friendly staff, luxurious old-world comfort."

"Clean and good service "

"Good"

"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."

"The crown plaza is a beautiful hotel it is so clean food is great staff are lovely and the rates are fantastic Would totally recommend this hotel Justin at the front desk has been so helpful to me there and Binny Chen at the concierge was just great and totally helpful "

"Excelente gracias "

"Great hotel in central Xian, rooms are large and nice. Close to subway station. Easy and fast check in and check out"