The breakfast buffet was large with a lot of options. The bed was big and comfortable
เข้าพัก 3 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Thim
17 ก.ย. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The hotel is quite outdated and is currently undergoing renovations. Unfortunately, both rooms we were shown had a noticeable smoke smell. However, the staff was extremely kind, patient, and accommodating. They did everything they could to help, including moving us to another room and providing an air purifier, which helped somewhat.
The location is very convenient and close to many attractions and restaurants. While the hotel itself could use some updating, the excellent staff and convenient location were definitely positives.
Everything was brilliant especially the breakfast. Staff was very helpful, booking our tickets to the terracotta warriors as well as helping us navigate the city.
Gym had very little equipment. The hotel itself seemed hot but the rooms air condition worked fine. Very helpful and friendly staff. The rooms are decent nothing to boast about. Location is excellent.
Though the hotel isn’t new and the facilities are somewhat worn, the location could not be better — everything is nearby. A shopping complex with a Starbucks and food court is right next door. Still, the hotel’s greatest asset is its staff.
Our first room reeked of cigarette smoke, despite the hotel being completely smoke‑free. We called the front desk, and staff swiftly moved us to a new room and assisted with our luggage.
The concierge team delivered great service as well. Tank and other staff were responsive to our questions and gave us fantastic local tips.
Housekeeping performed wonderfully too. They observed we liked using extra towels to avoid wet floors and thoughtfully provided spares without being requested.
Overall, we had a very pleasant stay.
Great stay in the heart of Xi’an overlooking the Ancient Wall’s South Gate! Seeing the opening and closing ceremonies from my hotel was amazing also great transport & shopping on the doorstep!
Fantastic location! The rooms were very clean and comfortable, and the staff was extremely knowledgeable and friendly. We’d definitely stay here again!
Our rooms were spotlessly clean and the attention to detail with towels etc. The breakfast was so good a great buffet and we also had dinner their....A very big thank you to BEN and PETER that had been amazing, for there help in organizing a taxi for our pick up in Shanghai, they went above and beyond to make sure we had a taxi organised, it was there, again thank goodness their is good staff that do a great job....