Is West Wing Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at West Wing Boutique Hotel?

Self-parking is free at this property.

Where is West Wing Boutique Hotel located?

Located in University Square, this hotel is within 1 mi (2 km) of University of South Florida and James A. Haley Veterans’ Hospital. H. Lee Moffitt Cancer Center and Yuengling Center are also within 3 mi (5 km).

West Wing Boutique Hotel Reviews, Deals & Photos 2025

4/10 Poor

Evelyn

9 May 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

The hotel kind of rundown, my key won’t work on the side door since they close the lobby at midnight.

Stayed 4 nights in May 2022

6/10 Okay

Dawn

26 Apr 2022

Liked: Cleanliness

Disliked: Property conditions & facilities

The pictures of the property are a little deceiving. It was updated in 2017 but it hasn't been properly maintained. The Shower leaked all over the floor (shower doors), we never saw anyone on staff, no maid service not even for trash and towels. The room itself was nice. Again not maintained very well. Wouldn't stay again.

Stayed 3 nights in Apr 2022

2/10 Terrible

GEORGIA

19 Apr 2022

Disliked: Amenities, property conditions & facilities

ArrivedAt 7 pm - nobady was anywhere except 1 at front desk -room hadNo soap no working tv. At 7:30am no one was there to check us out. When we tried to leave - doors were locked so we looked for any door to get out- one was bolted - we finally found a door we could get out. Place seems abandoned- Creepy place I’ve been

Stayed 1 night in Apr 2022

6/10 Okay

Stephen

16 Apr 2022

Disliked: Amenities, property conditions & facilities

I was dissapointed that a transition was taking place from hotel to extended stay. No breakfast, or desktop Computer, and the Center Garden turned to weeds. No utensils in the kitchen....faulty coffee maker, and faulty t.v. remites.

Stayed 5 nights in Apr 2022

6/10 Okay

Frank

14 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a late night check in. All the staff were friendly and helpful. The hotel had a power outage around 3am. I went to front desk to find out options and nobody was there. The power came back on about 45 min later. I got up to check out at 8:30 am and went to front desk and found out rhat there is nobody at the front desk from 1am -9am. There was a lady sitting in the lobby who was locked out of her room for 3 hours waitng to get a key. Staff were great. The hotel just needs to have someone or an emergency number during the 1am - 9am for front desk emergencies.

Stayed 1 night in Apr 2022

6/10 Okay

Van

13 Apr 2022

Liked: Staff & service

Aged but clean, ok for a budget, no breakfast

Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

12 Apr 2022

Hotel needs redo

This hotel was in complete disarray. First room smelled and I had to move. Went to leave property by side door and wires hanging, no exit available. Courtyard overgrown with weeds. I did not stay, felt unsafe

Stayed 1 night in Apr 2022

2/10 Terrible

Curtis

9 Apr 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff was awesome. I understand that the property is going under construction but it was a very dirty hotel. The hall way smelled like urine and cigarettes. Most of the outside doors don’t work. Currently there were no amenities operational. The rooms were clean but the overall property really need some major help and more staff.

Stayed 3 nights in Apr 2022

2/10 Terrible

Jane

7 Apr 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rest for the weary!?!

Just know if you have a late night flight this property management office closes at 1:00 AM. You won't be able to check in period. Our flight was delayed and we couldn't check in making for a long night. Thank goodness a reputable although expensive property within 5 minutes had a last minute cancellation otherwise we would have slept in the car with what I believed to be pimps and prostitutes walking by. Sorry not sorry for the harsh review but if you have staffing issues please post it on your website, we called in advance and no one answered at 8:00 pm when we knew our flight was being delayed. The only semi-saving grace is they didn't fight us on a credit but we redeemed our 10 night free points and are still fighting that portion...so I have no idea if the place was good or not, we just needed to rest our heads for 4-5 hours but were unable to do so...

Stayed 1 night in Apr 2022

2/10 Terrible

Diana, Mount Vernon

6 Apr 2022

Disliked: Cleanliness, amenities, property conditions & facilities

I had stayed at this hotel six months ago and did not have any issues. However, the quality of the hotel has greatly deteriorated. The room was dirty and the service was poor. The access to the hotel staff was limited. There were broken exit doors which made the hotel unsafe. The hall had an odor of marijuana. Simply terrible.

Stayed 6 nights in Mar 2022

2/10 Terrible

Mary

5 Apr 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0 STARS

Awful!! Manger is very rude and other staff is very unwelcoming. Terrible experience

Stayed 1 night in Jan 2022

8/10 Good

Laetitia

4 Apr 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Bon hôtel

Chambre fonctionnelle équipée d’une petite cuisine. Plutôt propre à l’intérieur. Les alentours proches de l’établissement semblent avoir été abandonnés. Pas mal de restaurants aux alentours mais comme c’est le long de la route, il vaut mieux prendre la voiture.

Stayed 1 night in Apr 2022

6/10 Okay

Dana T.

28 Mar 2022

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is rated as a 3 star hotel...it's not even close to being 3 star quality. There was no one at the front desk to register us...had to go looking for someone to help us; Property is located in an area that appears rundown ...likely undergoing renovations...room was not properly cleaned...A/C had a smell like mold or mustiness; Japanese restaurant that appeared to be on the hotel's property was closed...had a front door ripped off its hinges and there appeared to be homeless or squatter people occupying the bldg. I would not recommend this hotel until they correct many obvious things, and something is done about the Japanese restaurant before it becomes a drug hanout

Stayed 1 night in Mar 2022

4/10 Poor

Deborah

18 Mar 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

One desk attendant helpful, one not. Room not as clean as original stay one year ago. New management obviously has lower standards of room cleanliness, services and personnel support and overall appearances. I will not stay here ever again or recommend this hotel to anyone.

Stayed 1 night in Mar 2022

4/10 Poor

Corey

11 Mar 2022

Disliked: Cleanliness

It’s a no for me.

The linens on my bed were stained, my shower took 10 minutes to get hot water and finally when it was hot the pressure was about the stream of a garden hose so couldn’t even take a good shower. And I had to dodge luggage carts being left out in the hallway and almost walked into one leaving my room because it was practically left in front of my door!

Stayed 1 night in Mar 2022

2/10 Terrible

nicole

11 Mar 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

This property is in shambles. They are remodeling and the place is a disaster. The front desk person did not acknowledge us for the longest time and when she finally did she was rude and then left the front desk. A customer went to their room and then came back saying it had not been cleaned. Bums littered the outside of the hotel. We left and I called the hotel, they told me me reservation had been cancelled. That was the best thing about this hotel. Do not recommend!! Horrible experience.

Stayed 1 night in Mar 2022

2/10 Terrible

Wycliffe

9 Mar 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No daily room maintenance No Breakfast No Room Service

Stayed 4 nights in Mar 2022

2/10 Terrible

Praveen

5 Mar 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Prime example of how online reviews are a scam, else how would this dump be so highly rated. Don't know where to start - no coffee cups in the room. When I asked for some they delivered with one cup with debris in it. My room was never made for my entire stay. I was out of towels, coffee, everything. Shower had water leaking to the bathroom creating a puddle. Wifi barely worked and I could not connect to work. Avoid like a plague. At least with chains you roughly know what you are getting.

Stayed 3 nights in Feb 2022

6/10 Okay

omar

2 Mar 2022

Liked: Cleanliness, staff & service

It was ok.

The room was good and the people friendly. The shower had no pressure. You had to stand directly under it to get wet. Probably because the shower head was a large one with many holes, but that diminished the pressure. The Kurigh coffee machine did not work. At one time it "popped" so we left it alone. The price was high considering the items we encountered.

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveller

2 Mar 2022

Liked: Room comfort

Property is showing age. Area hotel is in has deteriorated. Not as good as it used to be. Hotel scrimping on items.

Stayed 1 night in Feb 2022

2/10 Terrible

Ynayah

27 Feb 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The photos and the actual hotel did not line up. The photos made this seem like a cute little hotel with a nice garden but it was actually very similar to a run down motel. The area was not great. The halls smelled like smoke and dirt the walls and doors were all chipped and dirty looking. When I arrived to check in I had to wait because a sign said the front desk staff was on lunch. When she did arrive she was very nice but was wearing a stained t shirt something I would wear to clean my house so it felt unprofessional. The desk in the room and couch were both very dirty as well as the bathroom towels. And there were men talking loud and smoking outside my window at different times through the night. If you’re looking for something similar to a super 8 or motel 6 for a quick crash this is that but if you’re looking for even a half decent/comfortable room I’d go elsewhere. I definitely would not stay here again.

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

21 Feb 2022

Liked: Cleanliness, staff & service, room comfort

A solid three stars

Don’t believe everything you read! We made a one night reservation for Presidents weekend. After reading the bad reviews we tried to get another hotel but everything in the area was sold out. We arrived expecting the worst. However, that is not our experience. Yes the hotel has some wear - the cement outside needs to be painted and a few of the titles were cracked. But the staff was friendly, the area safe and the room was clean. It is a solid three stars. We would stay again.

Stayed 1 night in Feb 2022

4/10 Poor

Jay

20 Feb 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Disappointing

Stayed 1 night in Feb 2022

4/10 Poor

tom

15 Feb 2022

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

no wi fi

they said they had wi-fi, i get all checked in, and I was there to work on my laptop a couple days, and no wifi at all that worked, had to go elsewhere immediately, what a pain.

Stayed 3 nights in Feb 2022

8/10 Good

Oscar

12 Feb 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Clean room and nice bed, overall the hotel is good but the room was very noisy because the property is located on a very busy noisy street.

Stayed 1 night in Feb 2022

West Wing Boutique Hotel

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