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"The cleaning staff and people at the buffet were lovely. The front desk staff were not. The first room I was given had had an ugly, very stained carpet, two twin beds with no room between them, and barely any room on the sides. The bathroom took up half the room - seriously! It was nothing like the pictures of the room style I chose. I asked the front desk people to give me a different room on the first day I was there, and I was rejected by two different staff, so I gave up. On the second day I asked again, and was even more rudely rebuffed. On the third day, I was initially told no again, but a manager was there and OK'd a room change. The second room was the same size, but with a sane design, had at least had some decent living space, and much quieter. No desk or desk chair, but usable. The breakfast buffet was way over-priced and the food bland - a lot like what you get for free in the U.S. at budget motels. The gym was pretty much useless. The location is super convenient, though. There are a lot of other, similar priced hotels near, I recommend you stay at one of them. This is the longest review I've ever written, and maybe the third ever, so that might tell you something about my thoughts on that hotel. A 4 star hotel, my... you know what."

"Great service from check in to check out. Staff welcoming and attentive. Stayed in a king room on the club level and did not regret it. Hotel location perfect. A street level pediatrician bridge next to the building takes you to Taipei Main Station and in the other direction (next door) is Q Square mall which is also connected to the bus station and MRT (but a bit of a walk underground). I read from other reviews about the hotel being dark and it is (hallways, lobby, dining area) but for me, it just made the stay more special. "

"Lovely nice place clean all accomadations all I can ask for"

"Great location and guest requests are met with immediate action."

"The experience was great. A mix of"

"Clean, comfortable room. Lovely bathroom. Quiet, despite being very conveniently located next to main roads. Friendly, helpful staff. Will stay again!"

"This hotel was in the perfect location for a short 2 day trip to Taipei. The hotel staff was excellent and helpful. Our room was much bigger than I’m used to when traveling internationally. We will stay here when we come back to Taipei in the future."

"Poor communication, but they do try but they need to be more professional attitude towards to the customer. A couple days okay to stay. But better not asking specific question or request. And do not feel bad if they don’t reply or cut off, they just don’t understand what you saying Interesting, after couple staying hotel…. I think here is like a standard; I’m not so used to it but I won’t visit again"

"This hotel never disappoints!"