Find serenity in this urban oasis with its luxurious spa treatments and refreshing outdoor pool. Stay connected and productive while exploring nearby Tunjungan Plaza.
Nestled in Embong Kaliasin, Wyndham Surabaya City Centre is a luxury retreat that offers an array of top-notch amenities. Relax by the outdoor pool, unwind at the spa with a rejuvenating massage, or stay productive at the business center; you can also enjoy dry cleaning services and tour/ticket assistance during your stay.
Located in Surabaya, Wyndham Surabaya City Centre is in the city centre. Surabaya Youth Center and Mpu Tantular Museum are cultural highlights, and some of the area's landmarks include Joko Dolog Statue and Grahadi. Taman Hiburan Rakyat and Dynasty Water World Gresik are also worth visiting. Visit our Surabaya travel guide
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
What's nearby
Tunjungan Plaza
6 min walk - 0.5 km
Surabaya Plaza Shopping Mall
12 min walk - 1.1 km
World Trade Centre
14 min walk - 1.2 km
Submarine Monument
15 min walk - 1.3 km
Grand City Surabaya
17 min walk - 1.5 km
Getting around
Margorejo Station
7 min drive
Surabaya Pasar Turi Station
8 min drive
Surabaya (SUB-Juanda)
38 min drive
Restaurants
Hutan Hujan Bistro
3 min walk
Pagi Sore
4 min walk
Black Owl
1 min walk
Toko Wisata Rasa Oleh Oleh Khas Surabaya
Nasi Kulit Mak Igun
5 min walk
About this property
Wyndham Surabaya City Centre
Luxury hotel located in Surabaya Center
Consider a stay at Wyndham Surabaya City Centre and take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage at the on-site spa. Guests can also expect to find a health club, a business centre and a sauna.
You'll also find perks such as:
An outdoor pool
Free self-parking and valet parking
A local area shuttle, tour/ticket information and a water dispenser
Concierge services, a lift and luggage storage
Room features
All 292 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Available in some public areas: High-speed internet
Parking and transport
Area shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Full-service spa
Health club
Outdoor pool
Sauna
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
9 meeting rooms
Business centre
Conference space
Full-service spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchairs on site
More
26 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Designated smoking areas (fines apply)
Double-glazed windows
Local culture and ecosystem education
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Slippers
Towels provided
Entertainment
LCD TV with premium cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Rollaway bed fee: IDR 423500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya
Frequently asked questions
Does Wyndham Surabaya City Centre have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Wyndham Surabaya City Centre?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Wyndham Surabaya City Centre on 24 Mar 2026 start from ฿1,320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Wyndham Surabaya City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at Wyndham Surabaya City Centre?
Self-parking and valet parking are free at this property.
What time is check-in at Wyndham Surabaya City Centre?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Wyndham Surabaya City Centre?
Checkout is at noon.
Where is Wyndham Surabaya City Centre located?
Located in Surabaya Center, this luxury hotel is within a 10-minute walk of Dyandra Convention Center Surabaya, Tunjungan Plaza, and Sharp Bamboo Monument. Joko Dolog Statue and Grahadi are also within 10 minutes. Surabaya Gubeng Station is 26 minutes by foot.
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Reviews
Wyndham Surabaya City Centre Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.
Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.
Anthony
Stayed 2 nights in Aug 2023
6/10 Okay
NAK YOON
12 Sep 2024
Liked: Staff & service
Disliked: Amenities
Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom).
However, the problem was the loud music from outside. Perhaps, there is a club of some sort.
The music was blaring all night, which made it very difficult to have a sound sleep.
I strongly think the hotel management should manage this problem for the potential hotel guests.
NAK YOON
Stayed 1 night in Sep 2024
4/10 Poor
Verified traveller
20 Oct 2023
Disliked: Staff & service
Hotel Reception Problem
Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.
Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.
Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.
I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.
good location and excellent price plus very good room
Verified traveller
Stayed 3 nights in May 2019
8/10 Good
Verified traveller
4 Feb 2019
Liked: Cleanliness, staff & service, room comfort
Review of Wyndham Surabaya
WYNDHAM Surabaya is very well located in the heart of the city. I like the facilities and also within several minutes walking distance to one of the nicest malls. Room is generally spacious and comfortable
Very good service to hotel guest! I was not feeling well this evening so my HB went to ask for in-house doctor but they dont gave one. Instead the duty manager arranged his guy sent us to the nearest hospital, acted as translater, waited n brought us back safely to hotel.
Nice business hotel. Comfortable room @ good value
Good overall. Great breakfast, great staff. Executive class room was very nice. Location is awkward, having to go several blocks for shopping an restaurants. City touring opportunities are limited.
Just one night for business, met very friendly staffs and heloful.
Unfortunately internet conbection is terribly hard to set, disconbection happened most of the time .
Wyndham surabaya is the hotel in the central of surabaya nearly a biggest shopping mall. The room of Wyndham is very clean all of the time to entering to the hotel has safety checks for safety. A crew members of hotel is very very nice and friendly by Indonesia hospitality the is my second time to stay here thx for welcome!