Does Wyndham Surabaya City Centre have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Wyndham Surabaya City Centre?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Wyndham Surabaya City Centre on 1 Sep 2025 start from ฿1,339.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Surabaya City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Surabaya City Centre?

Self-parking and valet parking are free at this property.

What time is check-in at Wyndham Surabaya City Centre?

Check-in start time: 2 PM; check-in end time: midnight.

Does Wyndham Surabaya City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 295000 per vehicle applies.

Where is Wyndham Surabaya City Centre located?

Located in Surabaya Center, this luxury hotel is within a 10-minute walk of Tunjungan Plaza, Sharp Bamboo Monument, and Joko Dolog Statue. Grahadi and Surabaya Youth Center are also within 15 minutes. Surabaya Gubeng Station is 26 minutes by foot.

Wyndham Surabaya City Centre Reviews, Deals & Photos 2025

10/10 Excellent

Anthony

23 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bit far from the airport but if traveling early morning or late night then its nothing to worry about. The hotel itself was nice and felt luxerious. Cant complain at all. Also couldnt here tge other guests either.

Stayed 2 nights in Aug 2023

6/10 Okay

Elisabeth

3 Aug 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I stayed for seven nights. Bathroom cleanliness was horrible especially the shower. The only thing that is clean in the room is the bed. Staff are amazing though.

Stayed 7 nights in Jul 2023

6/10 Okay

NAK YOON

12 Sep 2024

Liked: Staff & service

Disliked: Amenities

Hotel was ok overall, except for minor faults in the cleanliness and the facility (bathroom). However, the problem was the loud music from outside. Perhaps, there is a club of some sort. The music was blaring all night, which made it very difficult to have a sound sleep. I strongly think the hotel management should manage this problem for the potential hotel guests.

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

20 Oct 2023

Disliked: Staff & service

Hotel Reception Problem

Check in process was long, because hotel staff asked for hotel voucher, and there was no information about breakfast. The next morning, hotel staff informed guide that no breakfast included. They should have informed guide at the time of check in - so we could decide whether we had breakfast at the hotel or outside. Not Recommended to book this hotel online in the future, as there were a lot miscommunication occurred.

Stayed 1 night in Oct 2023

2/10 Terrible

Chang Ming, Carey

14 Jul 2023

Disliked: Staff & service, property conditions & facilities

Terrible service from the staff. Not trained properly to handle situations and they told me to go ahead to complain to their management. Rude and very unprofessional. With the price, there are many other hotels around the area thats worth your money.

Stayed 1 night in Jul 2023

8/10 Good

Pamela

28 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows.

Stayed 1 night in Jan 2025

8/10 Good

ronny

9 Jan 2025

Stayed 2 nights in Jan 2025

8/10 Good

hanbyul

5 Aug 2024

Liked: Property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

10/10 Excellent

CHANBONG

21 Sep 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2023

10/10 Excellent

CHANG IL

26 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2021

10/10 Excellent

Herry

22 Sep 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

10 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel, Great Staff

Stayed 1 night in May 2020

4/10 Poor

Verified traveller

12 Apr 2021

Liked: Cleanliness

Disliked: Property conditions & facilities

It didn't feel like a 5* hotel. 5/10 points.

Good vibes, but the condition is not really good. The water in the sink didn't flow away properly. Also we requested for a room with a view on the city, but didn't get it. After asking the reception a second time, we still did not get it, even though there was availabilities as shown on hotels.com. Hmmmmm... Also the breakfast was very poor. However: It wasn't bad stay, but we def expected more from a 5* hotel.

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

23 May 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, Great staff, will book again once I am in the area again, hopefully Expedia fixes my account by then!

Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

10 May 2020

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

30 Apr 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Wyndham hotel that was previously the 5 Star Pullman City Centre Surabaya.

Stayed 7 nights in Apr 2020

8/10 Good

Wenny

19 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

17 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near to a major shopping centre. Staff are very friendly and accommodating

Stayed 3 nights in Mar 2020

8/10 Good

Tham

7 Mar 2020

Stayed 2 nights in Mar 2020

10/10 Excellent

Wenny

6 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

12 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

10/10 Excellent

Nikola

25 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

10/10 Excellent

Prasetyanti

20 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

I stayed in this hotel for my birthday trip. The staffs are very helpful to assist every demands that my husband requested to prepare some birthday surprises. The room is spacious, clean and well equipped. Very good value for such price. The location is in the heart of Surabaya which eases our mobility. We are happy with our stay here.

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

11 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

8/10 Good

Kamil, Karachi

19 Oct 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Value for money. Really comfortable bed

Stayed 3 nights in Oct 2019

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Wyndham Surabaya City Centre

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