"An absolute gem. My friends and I had a wonderful experience staying in this brand new beauty of a Hotel, all staffd are super friendly and welcoming. Recommend for you to come and find out for yourself."
"I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous"
"From the DoubleTree Hotel, it takes about 10 minutes on foot to BG Junction Mall and about 15 minutes to Tunjungan Plaza. However, you need to cross busy roads, so walking can be a bit challenging."
"It is right next to biggest Pakuwon Mall, connected to many luxus Condominium buildings behind the Mall, breakfast was very lavish, great choices, chef cook came out to greet guests, weekend breakfast has music orchestra and sing in local music, great experiences."
"The hotel offers a unique ambiance where colonial elegance meets timeless hospitality. The rooms are spacious, colonial-style, and magnificent. The gardens are well kept and beautiful.
Every time I visit Surabaya, I stay at the Majapahit Hotel. This time I was there for 10 days, and every day was a great joy to be at the hotel.
First and foremost, the staff's exceptional service, always willing to go the extra mile to help you out, and friendliness of everyone is truly special and heart...
"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out.
Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "
"The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing."
"I was for a birthday three days in Surabaya and the hotel was great from the bottom to the top. But what i really want to mention is the matress which was the most comfortable in my life. Terimah kasih "
