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Artotel TS Suites Surabaya

4.0 star property
Travelers find a perfect balance of relaxation and activity at this upscale retreat offering spa treatments and a well-equipped fitness center

Choose dates to view prices

Artotel TS Suites Surabaya is a convenient base near Royal Plaza and Surabaya Town Square. Enjoy massages, spa services, a gym, and on-site shopping. Free WiFi keeps you connected, and the bar offers a place to unwind. Surabaya Zoo and attractions are minutes away.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio 40 King

Minibar, desk, blackout curtains, iron/ironing board

Studio 40 King

  • Sleeps 2

View all photos for Suite CEO

Minibar, desk, blackout curtains, iron/ironing board

Suite CEO

  • Sleeps 2

View all photos for Studio 40 King

Studio 40 King | Minibar, desk, blackout curtains, iron/ironing board

Studio 40 King

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 40 Twin

Studio 40 Twin | Minibar, desk, blackout curtains, iron/ironing board

Studio 40 Twin

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Separate bath and shower
Private bathroom
Minibar
Electric kettle
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Prominent Suite

Prominent Suite | Minibar, desk, blackout curtains, iron/ironing board

Prominent Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
LED TV
Blackout curtains
  • 150 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

View all photos for CEO Suite

CEO Suite | Minibar, desk, blackout curtains, iron/ironing board

CEO Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
Dining table
LED TV
Separate bedroom
  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio 40 Twin

  • Sleeps 2

View all photos for Prominent Suite

Bathroom | Separate bathtub and shower, free toiletries, slippers, towels

Prominent Suite

  • Sleeps 4
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About the area

Located in Wonokromo neighbourhood, Artotel TS Suites Surabaya is connected to a shopping centre. Chinatown is a notable landmark, and travellers looking to shop may want to visit Surabaya Town Square and Royal Plaza Surabaya. Tunjungan Plaza and Surabaya Plaza Shopping Mall are two other places to visit that come recommended. Visit our Surabaya travel guide
Map
Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242

What's nearby

  • Surabaya Town Square
    1 min walk - 0.0 km
  • Surabaya Zoo
    5 min walk - 0.4 km
  • Ciputra World Mall
    14 min walk - 1.2 km
  • Lapangan Thor Stadium
    14 min walk - 1.2 km
  • Royal Plaza Surabaya
    2 min drive - 1.7 km

Getting around

  • Ngagel Station
    3 min drive
  • Surabaya Gubeng Station
    17 min drive
  • Surabaya (SUB-Juanda)
    36 min drive

Restaurants

  • Cosi Drink,Dine&Unwind Sutos
    1 min walk
  • D'Kampoeng
    2 min walk
  • Nobar Sutos
    3 min walk
  • Spesial Belut Surabaya H.Poer Rungkut
    1 min walk
  • HOT-STAR XL Shilin Fried Chicken
    1 min walk

About this property

Artotel TS Suites Surabaya

Upscale hotel near Royal Plaza Surabaya
Located close to Surabaya Town Square and Tunjungan Plaza, Artotel TS Suites Surabaya provides an airport shuttle, shopping on-site and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), free newspapers and a porter/bellboy
  • A 24-hour front desk, concierge services and 7 meeting rooms
Room features
All 126 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 128,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business centre

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately IDR 128000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya

Frequently asked questions

Is Artotel TS Suites Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Artotel TS Suites Surabaya?

Self-parking is free at this property.

What time is check-in at Artotel TS Suites Surabaya?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Artotel TS Suites Surabaya?

Checkout is at noon.

Where is Artotel TS Suites Surabaya located?

Located in Wonokromo, this hotel is 0.1 mi (0.1 km) from Surabaya Town Square, and within 3 mi (5 km) of Royal Plaza Surabaya and Surabaya Plaza Shopping Mall. Tunjungan Plaza and Grand City Surabaya are also within 6 mi (10 km). Wonokromo Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Artotel TS Suites Surabaya Reviews

7.6

Good

6.4

Cleanliness

8.0

Amenities

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

10/10 Excellent

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. 10/10 Totally recommend!
Stayed 3 nights in Jul 2025

4/10 Poor

Sebastiano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel ,
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Liked: Staff & service
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Stayed 2 nights in Jul 2023

10/10 Excellent

Tomofumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。

8/10 Good

ENG

Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025