"The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and...
"Lovely few days on the North East coast. Breakfast was just what you need with both cooked options and fruit/pastry. The staff were lovely in all areas of the hotel including the gym&pool. You can't go far wrong. Our room was comfy, clean and perfect for a short stay. "
"Delightful beach front hotel. The outside belies the comfort inside.
New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service . "
"Very clean and comfy. Had everything in that we needed , plenty of kitchen utensils , cups ,plates and glasses. We had a bathroom and separate toilet. We had a great view of the bay . Spoke to Andrew the owner , very nice bloke .
If we are going back to the area we would definitely stay here again . "
"Thankyou, I had the perfect night sleep, followed by a walk along the beach to watch the sunrise. Great location, peace and quiet all night and nice cool room"
"We stayed for 5 nights and wish we could have stayed longer. Sally and Paul were perfect hosts, friendly and chatty. The room was clean and well equipped. The location was great, not too far from the centre or the attractions but nice and quiet. Only had breakfast once but it was delicious. Everything was clean and we had all we needed. Definitely will be booking again when we can "
"Not great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old."
"The owner was so friendly and ready to help if required. They had gluten free breakfast options which is rare! And couldn’t do enough for me. The room was beyond expectations and bed very comfy. "