โรงแรมและที่พักในสะพานซันเดอร์แลนด์

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Pleasant stay. Breakfast could be better"

"Beautiful period property with tall ceilings and all the usual lovely period features. Friendly, helpful staff. Hearty breakfast buffet every morning and evening meals were also very tasty. Stayed in an Executive Room which was very spacious, warm and well kitted out. Biscuits, coffee bags, tea and hot chocolate plus bottle wated provided in the rooms. Fast and efficient check-in and check-out. Would be very pleased to stay again if in the area. Thank you."

"Very lovely welcome from a friendly lady at reception..very helpful..room.was large, pool was ok. Changing room a little messy but this was from a particular family. Not hotels fault"

"We booked the cottage and were so glad we did. The photos although good, don’t really do it justice. The bedroom opens out onto a spacious balcony with good quality wooden table and chairs. The view is very serene, as you can see the river. The hot tub is really amazing. It was very clean and we were shown how to use it properly. If anything it was a little hot at 40c. It kept this heat for several hours. Bathroom was beautiful. Living room immaculate. And a 2nd bathroom with toilet and shower....

"Nice spacious room overlooking the main street. Some privacy curtains would be nice as not sure if you can see in from street. "

"We stay here regularly whilst visiting family. I love it because everyone is very friendly, the beds are super comfy and there is a bath in the bathroom. It's walking distance into town even after a few drinks in the very reasonably priced bar! It's dog friendly too. Big carpark and surprisingly quiet after the bar closes. Usually football on the TV in the bar which keeps my husband happy (depending on play...) 😅 The Highfield is always our first choice when planning to come to Boro."

"Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again."

"Another fantastic 2 night stay in glorious weather.. added bonus was the Bank Holiday Garden Party & BBQ !"

"Perfect free breakfast, very clean room and the best shower ever!"

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."

"Convenient, clean room, and nice people."

"Good room for the price"

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"Cosy clean luxurious "

"Nice and friendly staff, free car park. The mattress should have been replaced years ago and was very uncomfortable. No sound insulation between the rooms so you can hear everything going on in the rooms above and each side. The hotel bar was like walking into the bar in star wars, so we eat at a local restaurant nearby "

"Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok."