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"It was ok "

"Our room was clean and neat right near the office which we luv they always looking out for usthe staff know us so customer service is excellent we luv it because we can make groceries shop and get on the bus to our room safe and as always we wil continue to get a room here "

"Very prompt and friendly "

"Great front desk and staff"

"Air conditioning was fine, staff was not there when we tried to check out, and only Spanish speaking people around. Breakfast was bare minimum. "

"The staff was wonderful, friendly and helpful. The hotel was very clean. I will be back to this hotel if staying in Richmond again."

"Room was clean and great customer service. "

"It was just what I wanted."

"Nice hotel. Walked into the wrong room At 1130 at night. The guy inside was pissed. Staff apologetic. Got in 4th floor room and the ppl above us ran laps in their room all night. Nice hotel but def not the best stay. "

"Easy to get to and bigger then expected for a room"

"Nice remodel"

"The staff were super helpful and friendly; especially Jerome Forehand. He made a great suggestion regarding returning our rental car. he said to return the rental car the night before our flight(6:00 AM). he said that they would pick us up at the airport and take us to the airport which was 4:00 AM. his suggestion saves us the hassle of returning the car in the morning. Just an overall great experience; the room and the breakfast. Keep up your good work. "

"Our experience at The Commonwealth was top notch from the moment we pulled up to the valet parking area. We were immediately greeted by Eric, who asked direct questions to establish what we would need. Eric would prove to be the absolute best resource that any hotel guest could ever have. He cared for not only our vehicle, but made sure we had all the information we needed to make the most of our visit to Richmond. Every time we saw him over the course of our stay, he was asking how he could...

"It nice"