Search Hotels Near Stars and Stripes Drive-In Theatre, Lubbock

"I don’t feel like it was worth the money I paid for the room. They’re really wasn’t any amenities. The water in the shower was cold and never got hot. I don’t know if it was because there was too many people in the hotel. I’ve never heard of that happening though. "

"Not the best. It was good. Clean but not fancy"

"Very clean room and very respectful staff. Hallway carpeting should be replaced, but not a huge issue. Hotel overall should be updated a smidge. Parking is too small for hotel size and difficult to find a spot. Would stay again if i didnt have to rely on parjing my own vehicle. "

"We stayed at MCM Eleganté Hotel & Suites Lubbock during a concert weekend and had one of the most frustrating hotel check-in experiences we’ve ever had. We got in line at 2:45 PM to be ready for the 4:00 PM check-in, only to be sent to the back of the line after 45 minutes because our room type wasn’t available. After waiting again, we reached the desk around 5:10 PM and were told our room still wasn’t ready. With no other options provided, we were forced to change in public restrooms and finish getting ready in our car just to make it to the concert we had driven 12 hours to attend. Our room wasn’t ready until 5:52 PM (the concert had already started). They then had the audacity to go knocking on doors at 9am the next morning asking people when they were going to be out of their rooms. (Check out time is 12) This wasn’t just a delay—it was a breakdown in the check-in process. No organization, no urgency, no care for their guests, and no accommodations offered to guests who were clearly affected. It significantly impacted our experience. After attempting to contact them after this experience and allowing them the opportunity to make things right, their response was that they were one of the only hotels in the area to waive a two night minimum for the event. Which isn’t even true because when I booked this hotel 5 months ago, there were tons of available hotels for a single night stay. "

"Our A/C was not working properly when we checked in. Within 30 minutes the property checked it out and replaced it."

"just be aware the property is old. Outside doors have to be pulled in order to shut, no plug in our sink drain, no trash can in bathroom. Drain plug in bath was out and when we ran the water, hair from the drain came up into the tub. Shower head was covered with hard water corrosion. No diet drinks in case to purchase. No vending machines."

"This is a wonderful quiet, clean place to stay. Bed was comfotable & staff very friendly & helpful"

"After checking into the room I was washing up and noticed it was dirty behind the faucet, I looked closer and saw an old dried up contact lens. I went and told the front desk and they called house keeping. I decided I’d go for a walk. I was gone for almost 2 hours and when I got back the room still hadn’t been cleaned. I went to the front desk again and complained. One of the ladies there went up and personally cleaned it. I then went to the bar and ordered a rare ribeye and it came out well done, they sent it back and when I got it again it was closer to raw than rare. Kitchen manager came out and talked with me and he made it right. I normally don’t complain but for this price of room and steak my expectations were higher than what I received. Front desk ladies, bartenders and managers of the bar/kitchen were all super friendly and polite. If ever in Lubbock again I will give it another shot."

"Room was a little dated but very clean. They are working on painting and updating. Recommend staying here. The price was great."