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"Beautiful hotel, central for shops restaurants and bars Breakfast was gorgeous Room was lovely Will go back for sure! "

"Abbie in reception deserves a special mention. Thanks for helping 3 very tired traveler’s and making the effort to make sure we were able to settle in. It’s the little personal touches that make a huge difference. We will see you again soon."

"Fantastic hotel with lots to do"

"Easy to check in, staff were welcoming, friendly and super-helpful; resetting the air conditioning to heat the room and recommending closest parking in Durham centre for the restuarant I was going to. Room was clean and comfortable. Everything I needed for an overnight stay at a very reasonable price."

"Room was lovely. & spacious & clean staff were very welcoming "

"All staff were excellent..in particular Nicola at the front desk..nothing was too much trouble and with a lovely welcoming manner. The room was superb with a lovely view of the river Tyne from both indoors and from the balcony. The bed was comfortable, the shower was excellent and the fridge was a bonus. Breakfast was great..lots of choice in both continental and cooked. Decaf coffee and oat milk were on offer - very unusual! I would thoroughly recommend this hotel, we will definitely be...

"Clean rooms and nice staff"

"Good location and hotel."

"Noisy at night though this followed a football game and many late night revelers."

"We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel"

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Lovely surroundings. Our room was cozy. Nicely decorated but carpet could have benefited from a shampoo. En suite very small. Shower small if you are not very thin! Window seat only sitting option which was ok if not closing curtains Lovely food in the evening. Breakfast average and not great selection for continental. All in all though we would definitely return but would book larger room"

"We thoughly enjoyed our stay at Lumley castle "

"Super friendly staff, ideal hotel for work trip"