Search Hotels in Springmaid Mountain, Spruce Pine

"Only stayed for one night. Front desk was friendly and helpful. Room was clean and cool!"

"Yes"

"The Switzerland hotel was amazing. The views are incredible. The building is immaculately well maintained overall it’s a magical place and the food in the restaurant was delicious."

"The place is beautiful and tucked into the woods. I recommend taking a screenshot of the instructions while you have cell service since it cuts in and out when you're that deep in the hills. You have wifi in the room which is great. Loved the property! There's a community kitchen in the lodge for all your cooking needs."

"No ice machine No coffee No shower chair for handicapped with no handicap room available No a/c in room Not modern Family owned and run. Very helpful and accommodating Will visit again"

"The only problem I encountered was that because I booked third party, they weren't flexible with my request to allow my cousin to check in on my behalf becauseI was running late and she needed to get dressed before the wedding. I had to stop, respond to the email request before she was allowed in the room. She drove over 3 hrs. and I drove over 5 hrs. and had lost 1 hrs. because I was coming from TN."

"I usually don’t leave reviews, but my experience at this hotel was so bad I feel compelled to share it to warn other travelers. I previously worked in the hospitality industry and understand you get what you pay for. I don’t expect a five-star experience from a budget hotel - just the basics: a clean bed, a clean shower, WiFi, and a mini fridge. I’ve stayed in many cheap hotels that met these expectations. This one did not. This was the filthiest hotel I’ve ever seen. There were large dark brown and red stains/globs all over the walls. The floors had severe water damage and was uneven and cracked. There was visible mold on the wall next to the AC unit. The peephole was busted out and had a Kleenex stuffed inside. Long black hairs were all over the bathroom counter and shower. The toilet was clogged immediately upon check-in and clearly hadn’t been cleaned as there were urine stains on the lid and seat. The comforter was covered in stains as well. When I went downstairs to notify the front desk, the lady there went into another room and slammed the door so loud that the windows rattled. I waited for 5 minutes or longer and she never came out. There are plenty of decent, affordable hotels available. There is absolutely no excuse for the condition of this room, and I’m shocked this property is advertised on Expedia. Don’t let the pictures they advertise fool you as the rooms look nothing like what is advertised - avoid this hotel at all costs."

"Overall the stay was great for the price"

"We had almost exclusive use of the lodge’s pool, hot tub and dry sauna. Free use of laundry machines is a delightful plus."