4/10 แย่
Ashley
เดินทางกับคู่รัก
11 ก.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
A must read review! My fiance and I, stayed the weekend at Shady Lawn. We rented a king room and were given a room at the very front of the hotel and figured the sound of traffic would not let us rest so we ask to change to a different room on the upper part of the hotel. We were told all that was available was a double bed and all the king rooms were at the front of the hotel which is close to the road. We accepted the double bed room. Without a doubt we were given the worst condition room in the entire place i wanted to cancel my reservation then but knew that it might be impossible to find another hotel with availability so we stayed. The carpet in the room was nasty, stained, had torn places even turned our feet brown on the bottom. We found a fake eye lash stuck on one of the comforters, stained mattress cover, trash in bathroom, ceiling falling and leaking in the closet, the main door would hardly latch and the fact they dont have dead bolts on the door is a little concerning. Mattresses are worn out and beds sit low to the floor. After checking out i noticed a $56 charge to my credit card I called ask why the gentleman was very nice and said it was a fee for changing rooms and he would refund it which he did. It really bothered me they charged my card without my permission so I spoke to the owner and ask for a partial refund because of the condition of the room and he refused. He said you received a discount, NO!! I paid what Expedia advertised!! and a trashy room! Als
Ashley
เข้าพัก 2 คืน, กันยายน 2025