Search Hotels in Songdo-dong, Incheon

"Extremely disappointing stay – Poor service and functional issues I am writing this review as I have never experienced such a lack of customer care in all my travels. During my 5-night stay, I had to move rooms twice due to persistent Wi-Fi connection issues. To make matters worse, I was charged an extra 10,000 KRW per day just to access a room where I could watch Netflix, which should have been a basic expectation given the circumstances. Despite these major inconveniences, the front desk staff never offered a single apology. It felt like the hotel invested heavily in "showy" furniture that looks good in photos but lacks any actual functionality or comfort. This was a stay with zero consideration for the guest’s experience. I would not recommend this place if you value service and reliability."

"Incredible place to visit. "

"The room was nice and clean. The beds are comfortable and the room is pretty spacious. The location is very convenient if you have a 24h lay-over in Seoul. The shuttle bus is very convenient too. The reception staff was helpful and nice. However, we wanted to have a drink before leaving in the afternoon and we waited forever for the bartender to come to the bar so we could order something. On the menu, it was written that we could ordered some bites to eat with the drinks but he said he couldn’t because the kitchen was preparing for the dinner and couple of drinks were not available. So I ended up ordering nothing after waiting a long time! "

"Pros - indoor and outdoor children’s play areas. CU onsite for quick, reasonably priced snacks Rooms are clean and spacious. We had read that they offered no in room amenities but found all the normal offerings (large containers of soap, shampoo in the shower) individual q-tips and cotton swabs, etc. con - the restaurants onsite are expensive I had read that the pool/ beach area was not included and charged a separate usage fee. We did not end up using it due to weather so cannot confirm this. The hotel is very dark interior."

"Hotel was lovely . Room very big and clean . We stayed here the night before our flight the next morning . Staff was very helpful Lots of restaurants close by and free shuttle bus to the airport . "

"I would say one of the best hotels in in Chan,. Next to a nice park that is both modern and clean. The whole area around the hotel is very safe and has aesthetic appearing buildings. There’s a Lotte Mart that is next-door. There are plenty of restaurants to choose from. Highly recommend."

"The staff were excellent, the room was comfortable and clean and the airport shuttle was very efficient. We didn’t give 5 stars because you were a captive audience for the food and it was super expensive. The toilet in our room was sluggish and the hose shower head didn’t point downwards so it was difficult not to wet the whole room. All in all we really enjoyed our stay and would recommend it"

"My family and I really enjoyed the stay here. The staff were super friendly and helpful. We needed a taxi to go to Seoul station and they helped with the arrangements. Overall we had a wonderful stay and there were a lot of restaurants in the area. I will definitely be recommending this hotel to my friends and family. "

"Great room"