10/10 Excellent
Vu
27 Oct 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful views, spacious room. Very new, highly recommend.
Make sure you call ahead and tell them your check in time. I was able to do this on the day of. The person on the phone did not understand english well, but I was able to use google translator. Tell them that you booked through expedia or whatever service.
The staff was amazing. They greet you at the front gate and help into the lobby area. Once in the lobby, there were staff members that did know english and where able to streamline everything.
The room was very large with double sink bathroom, private onsen, yukatas to wear, beautiful balcony space and amazing view of Lake Toya and the surrounding area.
This property was connected via internal walkway to the main building where dining takes place. If you opted for the meals you will be given vouchers for your room’s dinner and breakfast. Just go to the dining area and hand them the voucher, they will seat you and you’re ready to start eating.
During dinner there’s a set menu already at the table and a self serve buffet featuring amazing local dishes including sushi, crab legs, seared beef, soup curry, and more. Probably over 3 dozen different options and dessert.
Similarly for breakfast, there’s a buffet with items such as ikura, squid, hokkaido scallop, and dozens of other dishes. Theres also stations for chef made omelets and onigiri.
Theres also fireworks every night on the lake, gift shops, arcade area, open onsen, and spa
Vu
Stayed 1 night in Oct 2022