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Toya Kanko Hotel

3.0 star property
Travelers find peaceful respite at this lakeside hotel where indoor mineral hot springs and spectacular views create a rejuvenating retreat experience

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Toya Kanko Hotel, near Lake Toya, offers a peaceful getaway with an indoor mineral hot spring and natural surroundings. Enjoy in-room WiFi, a bar, restaurant, and free self-parking. Guests consistently praise the tranquil atmosphere of this relaxing destination.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Japanese-Style Room with Lake View-Breakfast and in Room Dinner included

Free WiFi

Japanese-Style Room with Lake View-Breakfast and in Room Dinner included

Highlights

Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
Daily housekeeping
  • Lake view
  • 14 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Room with Tatami Area and Lake View-Breakfast and in Room Dinner included

Free WiFi

Room with Tatami Area and Lake View-Breakfast and in Room Dinner included

Highlights

Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
Daily housekeeping
  • Lake view
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Japanese-Style Room with Lake View-Breakfast included

Free WiFi

Japanese-Style Room with Lake View-Breakfast included

Highlights

Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
Daily housekeeping
  • Lake view
  • 14 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included

Free WiFi

Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included

Highlights

Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
Daily housekeeping
  • Lake view
  • 14 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Suite with Lake View-Breakfast and in Room Dinner included

Suite with Lake View-Breakfast and in Room Dinner included | Free WiFi

Suite with Lake View-Breakfast and in Room Dinner included

Highlights

Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
Daily housekeeping
  • Lake view
  • 14 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Double Sofa Beds

View all photos for Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included

Free WiFi

Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included

Highlights

Air conditioning
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Bidet
Daily housekeeping
  • Lake view
  • 14 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

Lake Side Japanese-Western Style Room, Non-smoking

  • Sleeps 4

Japanese-Style Room With Lake View Part Non-smoking

  • Sleeps 5

Lakeside Special Room Non-Smoking

  • Sleeps 5

View all photos for High Floor Lake Side Japanese Style Room Non-Smoking

Interior

High Floor Lake Side Japanese Style Room Non-Smoking

  • Sleeps 5
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About the area

Toyako is home to Toya Kanko Hotel. Zenko-ji Temple and Hakucho Bridge are local landmarks, and some of the area's activities can be experienced at Rusutsu Resort and Toyako Onsen. Sobetsujohokanai and Toyako Forest Museum are also worth visiting. Visit our Toyako travel guide
Map
33 Toyakoonsen, Abuta-gun, Toyako, Hokkaido, 049-5721

What's nearby

  • Fireworks at Lake Toya every night.
    Toyako Onsen
    1 min walk - 0.0 km
  • Lac Toya, Hokkaido, Japon
    Shikotsu-Toya National Park
    1 min walk - 0.0 km
  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    19 min walk - 1.7 km
  • Toyako Hot Spring
    8 min walk - 0.7 km
  • Usuzanfunka Memorial Park
    12 min walk - 1.0 km

Getting around

  • Toya Station
    12 min drive
  • New Chitose Airport (CTS)
    95 min drive

Restaurants

  • でめきん食堂
    2 min walk
  • 岡田屋
    2 min walk
  • Mogmog
    2 min walk
  • Blossom Coffee
    5 min walk
  • The 洞爺
    14 min walk

About this property

Toya Kanko Hotel

Hotel near Lake Toya
At Toya Kanko Hotel, you can look forward to an indoor mineral hot spring (onsen), a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Hot springs on-site and a 24-hour front desk
Room features
All 131 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi.
Other amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kohan

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must check in by 7 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 7 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Toya Kanko Hotel Toyako-cho, Abuta-gun
Toya Kanko Toyako-cho, Abuta-gun
Toya Kanko
Toya Kanko Hotel Toyako-Cho Hokkaido Japan
Toya Kanko Onsen Hotel
Toya Kanko Hotel Hotel
Toya Kanko Hotel Toyako
Toya Kanko Hotel Hotel Toyako

Frequently asked questions

Is Toya Kanko Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Toya Kanko Hotel?

Self-parking is free at this property.

What time is check-in at Toya Kanko Hotel?

Check-in start time: 2 PM; check-in end time: 7 PM.

What time is check-out at Toya Kanko Hotel?

Checkout is at 10 AM.

Where is Toya Kanko Hotel located?

Situated in Toyako, this hotel is within 1 mi (2 km) of Toyako Onsen and Lake Toya. Toyako Hot Spring and Usuzanfunka Memorial Park are also within 15 minutes.

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Reviews

Toya Kanko Hotel Reviews

8.0

Very good

8.0

Cleanliness

9.2

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 10 out of 21 reviews
Rating 6 - Okay. 5 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舗の観光ホテル

設備は古いですが，ホテルの対応とサービス，清潔感どれも素晴らしいです。観光ホテルとしてふさわしいです。
Stayed 1 night in Jul 2017

8/10 Good

Chun Cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

老舊酒店

房間隔音不好,大聲都聽到。請在房間小心談話,不要令人尷尬。
Stayed 2 nights in Jul 2017

8/10 Good

HONG YIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一次很好的經驗

一切都很好，會普通話的女職員們服務很好，會再入住。酒店沒有晚餐供應，但附近食肆很多，故問題不大。另原來酒店本身有小型穿梭巴士免費接送客人來往 JR洞爺，可惜在網頁上沒有顯示，大家可記得耍預約啊！
Stayed 1 night in Jul 2017

8/10 Good

Hoson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel with excellent service

very close the lake convenient shop is just opposite to it staffs with excellent service the building just a little bit old disappointed with the outdoor hot spring since the view is not very great, much better it is on the roof
Stayed 1 night in Jul 2017

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Toka kanko hotel-family stay

Not bad, except there's smoking smell.
Stayed 1 night in Jun 2017

10/10 Excellent

Deying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at lake toya

There was fireworks on the lake at night and we had an excellent view from our room. The futons were comfortable and the hotel is clean.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

服務很好的酒店

去參加馬拉松，雖然人很多，但酒店對這方面相對的服務也很到位，例如開放地方給保管大量行理。酒店服務員很友善，有禮貌，房間是日式傳統的設計，有湖景，漂亮得不得了！而且房間整潔，有溫泉可惜沒時間去。晚餐味道不錯，早餐的選擇不太夠

6/10 Okay

Y, 札幌

Liked: Property conditions & facilities, room comfort

湖のほとり

ホテルは古い建物ですが、オーシャンフロントで湖が窓いっぱいに見えて花火も間近でみえました。また部屋の洗面所やトイレが新しく改装されていて使いやすかった、備品が充実していて使い易い物を置いてあったのと、従業員の方々が親切でした。

6/10 Okay

wendy, singapore

Liked: Cleanliness, staff & service

spacious room with good view

Room is big & spacious. Friendly staff, there were Chinese speaking stuff so that's very helpful. Food places walkable distance. Shops there usually opens at 11am and closes by 6/7. We had trouble looking for dining place after 8. Found a good place nonetheless.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Pleasant stay

We booked 2 Japanese style rooms at Toya Kanko. One of the rooms had an obvious cigarette smoke smell but after a few hours of airing it by opening the windows, it was more acceptable. The views of the lake were amazing. Room was spacious for 2 people and futon was comfortable. Wifi kept dropping off every now and then. The onsen was really nice, though a bit dated. Staff spoke English and Mandarin. Overall, it was a pleasant stay for the price range. Would probably stay here again if we're back in Lake Toya.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Is center located. But do not expect a 5 star service with 5 star facilities with such a price. Things are old, toilet is small.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

景觀很美，服務周到

員工非常有禮，房間面對洞爺湖，景觀很美，洞穴溫泉有特色，還有免費送至JR站

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店设有私人温泉室预定，折合人民币约180，含室内和室外池，适合不习惯去大浴场的游客，酒店旁边购物餐饮也方便，天气好的话湖景房可以看到羊蹄山，景色很不错

8/10 Good

Tony, sydney

Liked: Cleanliness, staff & service, room comfort

Nice hotel located in Lake Toya

Great little hotel nicely located within Lake Toya. Hotel staff were helpful. Many good restaurants and nice cafes around

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Near to Toya Bus Terminal

Great Lake View from room, Convenient Store right opposite hotel, walking distance to Toya Bus Terminal.

6/10 Okay

Muhammad Imran , Singspore

Staffs speak little english..

I saw on the hotel site that the room I booked can accommodate up to 5 futons, which gives me the impression that it's ok if I have the 3rd person in the room. The 3rd person who is my son, decided to follow us last minute , after I have booked all hotel rooms in Hokkaido, (which explains why I cancelled some rooms with Expedia earlier due to the hotels' policies not able to accommodate 3rd person in a double room). That was after I requested for extra bed and was turned down. Thi hotel, having staffs who speak little english, didn't explain to me much after I told him about the room stated can have 5 futons, so I didn't bother to include the 3rd person.. And the front desk staff just replied "ok, ok, ok...", and the next day when I booked out, I was charged another JPY8,300+ for the 3rd person, which is SGD104. And the hotel did not bother to add a 3rd bath towel, face towel, etc for the room. I find it's very unjustified on my part..

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
酒店地點很方便，酒店門口就在巴士桜町站, 距離溫泉巴士站只需走5分鐘。 房間有點殘舊, 床舖有煙味及有床蝨咬, 感覺不太舒服。

8/10 Good

Sugumar D, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay location

Onset was good. Room cleaning was very good, everything was changed and it was done very quickly.

8/10 Good

KWAN LAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing area and stay

Room is over 10 years but very clean and comfy. The service is awesome esp with staff knowing diff languages.

8/10 Good

Theethanud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent view

The room was traditional Japanese style with beautiful Lake Toya and mountains background view. There were fireworks at 8.45 p.m. every night when we visited. Onsen was a bit old but o.k. Breakfast was alright with variety of choices.

4/10 Poor

Tingting

Stayed 1 night in Jul 2025