Kempinski Hotels & Resorts hotels in Shanghai

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"Great hotel and lovely staff, really enjoyed our stay "

"Check in and out process was fast. Hotel location is very good as it is in between the places we wanted to visit and very convenient to take taxi as well as close proximity to metro and malls. The rooms are big and comfortable for 2. Service is excellent including delivery of parcels to the room. We will come to The Langham again in our next visit to Shanghai. "

"Excellent staff service & spacious room"

"Great area, great facility and absolutely incredible staff"

"Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient "

"always stay here when in shanghai - never disappointed "

"I've stayed in Marriott hotels around the world and I could say that this one is one of the better ones. While not a five-star hotel, I feel that it provides value for money and the comfort of knowing that you are staying with a trusted hotel."

"The hotel is generally clean and convenient. It is close to public transportation and there room is big. There are two problems though. 1. The hotel doesn’t offer airport shuttle as listed, even with a fee. 2. No-smoking policy is not strictly enforced. When we guest checked in, the room has an obvious smell of smoke. The staff changed our room upon request. In the next morning, the smell of smoke entered the second room too a while."