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Conrad Shanghai

5.0 star property
Luxury hotel connected to a shopping centre in Shanghai with 2 restaurants

Choose dates to view prices

Conrad Shanghai, in the city's heart, offers luxury with spa treatments, aromatherapy, on-site shopping, and dining at two restaurants. The property features indoor and children's pools, a coffee shop/cafe, and free self-parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Bar
  • Spa
The current price is ฿5,612
฿6,543 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room High Floor

Deluxe King Room High Floor | Minibar, in-room safe, desk, blackout curtains

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King Room

Executive King Room | Minibar, in-room safe, desk, blackout curtains

Executive King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for City View Suite

City View Suite | Minibar, in-room safe, desk, blackout curtains

City View Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Bund View Room

Executive Bund View Room | Minibar, in-room safe, desk, blackout curtains

Executive Bund View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Bund View Suite

Premium Bund View Suite | Bathroom | Separate bathtub and shower, rainfall showerhead, designer toiletries

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room

Minibar, in-room safe, desk, blackout curtains

Accessible Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Conrad Suite

Conrad Suite | Minibar, in-room safe, desk, blackout curtains

Conrad Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout curtains

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout curtains

Premium Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Bund View Room

Bund View Room | Minibar, in-room safe, desk, blackout curtains

Bund View Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout curtains

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room High Floor

Deluxe Twin Room High Floor | Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Room High Floor

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Hairdryer
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, blackout curtains

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Pillow menu
Separate bedroom
Soundproofed rooms
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior

Hilton Shanghai City Center

Jing'an
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 77 reviews
The price is ฿4,442
฿5,179 total
includes taxes & fees
16 Nov - 17 Nov
Hilton Shanghai City Center
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About the area

Map
789 Nanjing Road East, Shanghai, Shanghai, 200001

What's nearby

  • Nanjing Road Shopping District - 4 min walk - 0.4 km
  • People's Square - 9 min walk - 0.8 km
  • Yuyuan Garden - 2 min drive - 1.8 km
  • The Bund - 2 min drive - 2.5 km
  • Xintiandi Style Shopping Centre - 3 min drive - 2.7 km

Getting around

  • People's Square Station - 4 min walk
  • Shanghai Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪Le Royal Club Lounge - ‬2 min walk
  • ‪Happy Lemon (快乐柠檬) - ‬1 min walk
  • ‪No. 9 Irish Pub - ‬1 min walk
  • ‪南翔馒头店（南京东路) - ‬1 min walk
  • ‪Latitude 31º - Le Royal Méridien Shanghai - ‬1 min walk

About this property

Conrad Shanghai

Luxury hotel near Nanjing Road Shopping District
Located close to Madame Tussauds Wax Museum and Shanghai Urban Planning Exhibition Center, Conrad Shanghai provides a shopping centre on-site, a coffee shop/cafe and a garden. Treat yourself to a massage, aromatherapy or a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, express check-in and free newspapers
  • Guest reviews give top marks for the location
Room features
All 728 rooms include comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with premium channels and DVD players
  • Recycling, coffee/tea makers and daily housekeeping

Similar properties

Lobby

The Westin Bund Center, Shanghai

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,002 reviews
The price is ฿5,680
฿6,623 total
includes taxes & fees
3 Dec - 4 Dec
The Westin Bund Center, Shanghai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Lever door handles
  • Lift (115 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (return)
  • Rollaway bed fee: CNY 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Meridien Shanghai
Royal Meridien
Royal Meridien Hotel
Royal Meridien Hotel Shanghai
Royal Meridien Shanghai
Shanghai Meridien
Shanghai Royal Meridien
Le Royal Meridien Shanghai Hotel Shanghai
Royal Meridien Shanghai Hotel
Meridien Shanghai
Le Royal Meridien Marriot Shanghai
Conrad Shanghai Hotel
Conrad Shanghai Shanghai
Le Royal Meridien Shanghai
Conrad Shanghai Hotel Shanghai

Frequently asked questions

Does Conrad Shanghai have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Conrad Shanghai?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Conrad Shanghai on 1 Dec 2025 start from ฿5,611.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Conrad Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Conrad Shanghai?

Self-parking is free at this property.

What time is check-in at Conrad Shanghai?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Conrad Shanghai?

Checkout is at noon.

Does Conrad Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 850 per vehicle applies.

Where is Conrad Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 5-minute walk of Madame Tussauds Wax Museum and Nanjing Road Shopping District. Shanghai Urban Planning Exhibition Center and People's Square are also within 15 minutes. People's Square Station is only a 4-minute walk and Dashijie Station is 12 minutes.

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Conrad Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 107 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. As an older woman alone I felt well taken care of my the staff. Very safe
Stayed 2 nights in Jun 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 8 nights in May 2025

10/10 Excellent

DU IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay! Great location, great facilities and all the staff were incredibly friendly special thanks to staff name QUALIN !!! Overall, I highly recommend this hotel for your next travel and I know where we will be staying next time when we travel Shanghai again!
Stayed 2 nights in Jun 2025

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clerks,upgraded room,shopping convenience,close to subway . Room needs to be nicer.
Stayed 3 nights in Aug 2025

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After visiting Conrad Beijing I’ve to say that Conrad Shanghai fares behind in both service and environment. Beijing’s Conrad had a much better room, better service and grand environment. The food at level 1 burger + sandwich was really good though. Shanghai rooms were also much more expensive I may choose another venue to stay if I’m back! Overall it’s pleasant but nothing to shout about.
Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient
Stayed 2 nights in Jul 2025

4/10 Poor

Kit Ying

Disliked: Property conditions & facilities
Room was old, not well maintained at all. Front desk staff were helpful and attentive, especially for a parent travelling with 2 children. Staff in breakfast restaurant were less helpful. Recommend to look for alternative in the nearby area
Stayed 1 night in Oct 2025

8/10 Good

Amy Hong Ming

Liked: Cleanliness, staff & service, amenities
Convenient location and walkable to few hotspots.. near to people’s square subway..
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the executive lounge was exceptional and they would go the extra mile to assist.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor, very modern, also came with a pillow menu which I appreciate.
Stayed 2 nights in Mar 2024

4/10 Poor

Wan Ting Ludmilla

Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. But the room 2215 that I had was really dated with a broken hairdryer. Only realized that the room wasn’t acceptable after checking in for my second stay at a much better room for the same price. Although the room is also not cleaned properly, with spider webs
Stayed 1 night in Sep 2025

8/10 Good

Lin YuanPing

Liked: Staff & service, property conditions & facilities
Location was good.
Stayed 5 nights in May 2024

10/10 Excellent

Pin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location with exceptional luxury experience
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location 10/10

Excellent location, close to parks, museums and shopping! Great view from my room!
Stayed 4 nights in Oct 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, room comfort

Best location !!!!

Location is FANTASTIC Rooms need some update
Stayed 2 nights in Oct 2024

10/10 Excellent

Yung Tsz

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities
food is below average, not impressive.
Stayed 6 nights in Feb 2025

10/10 Excellent

Pramod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dealing with Natalie and Vicky in the lounge on 44 has always been a great experience! These two ladies have been working here for many years and always greet me with a smile! Check-in and check out is simple! Look forward to coming back soon!
Stayed 3 nights in Oct 2024

10/10 Excellent

Harmeet

Liked: Cleanliness, staff & service, property conditions & facilities
A big shoutout to Ella for being so helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Yuxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in East Asia, providing a luxurious experience, the only downside I would say is the elevators can be confusing because there are so many. All the amenities are beyond great comparing with other Hilton and Marriot hotels I stayed in East Asia.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, so accessible not just to the bund but basically to any other areas worth visiting in Shanghai. Everything was within a 5-stop radius by metro. Hotel was about 200m from a key metro station too. Room was so well sound-proofed and amenities were great. Only thing that could be better was the water pressure for the shower but nothing too terrible anyway. Wonderful stay and would highly recommend this!
Stayed 5 nights in Jun 2024

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really poor service especially room service and food quality not great either. No one answers the phone for room service so had to go down to reception and wait as staff numbers are not enough, just to order some food. In room ordering did not work either. Really not good enough standard for this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some refurbishing is needed. Things getting a little worn out. Nevertheless, wonderful stay overall. Price was fantastic.
Stayed 2 nights in Feb 2024

6/10 Okay

Chris

Disliked: Cleanliness
The price/performance ratio is not good. The equipment is outdated and the service is unprofessional.
Stayed 2 nights in May 2025