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Mandarin Oriental Pudong, Shanghai

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Elegance by the serene river

Along the serene Huangpu River, this hotel boasts elegant Chinese decor and breathtaking views. Enjoy luxurious amenities including a tranquil spa, a quiet pool, and a breakfast with an outstanding variety of fresh food.

Popular amenities

The current price is ฿7,983
฿9,308 total
includes taxes & fees
11 Aug - 12 Aug

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, and a view of a cityscape at night.

Club Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds, River View

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Club Room, 2 Single Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Club Room, 1 King Bed, River View

A modern hotel room with a large window offering a city view, a sitting area with a table and chairs, a bathtub, and a small kitchen area.

Mandarin, Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, River View

A modern hotel room with a large bed, a desk, and a view of a cityscape at night.

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, River View

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape.

Deluxe Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Room, 1 King Bed, River View

A modern hotel room with a large window offering a city view, a sitting area with a table and chairs, a bathtub, and a small kitchen area.

Mandarin, Room, 1 King Bed, River View

8.4 out of 10
Very good
(6 reviews)
  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through large windows.

Executive Suite

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Harbour City)

A modern hotel room with a large window offering a city view, a sofa, a coffee table, and a television.

Suite (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Twin Star)

A modern hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through large windows.

Suite (Twin Star)

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, River View

A modern hotel room with a large bed, a TV, a desk, and a view of a cityscape.

Suite, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Tower (Pearl)

A modern hotel bathroom with a large mirror, marble countertop, and a view of the cityscape.

Suite, Tower (Pearl)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, River View

A modern living room with a flat-screen TV, wooden shelving, a dining area, and a view of the cityscape.

Premier Suite, River View

  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of a cityscape at night.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a TV, and a dining table.

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Mandarin, Room, 1 King Bed

A modern hotel room with a large bathtub, a sofa, a small table with a vase of flowers, and a city view through large windows.

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mandarin River Themed Room King

Mandarin River Themed Room King | Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • River view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Downtown Shanghai neighbourhood, Mandarin Oriental Pudong, Shanghai is connected to a shopping centre. The Bund and Shanghai Tower are notable landmarks, and travellers looking to shop may want to visit Nanjing Road Shopping District and Xintiandi Style Shopping Centre. Don't miss out on a visit to Yu Garden. Visit our Shanghai travel guide
Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • A city skyline with prominent skyscrapers and a distinctive tower with a spherical observation deck.
    Huangpu River
    4 min walk - 0.4 km
  • A city skyline at night with illuminated buildings and a prominent tower with a spherical structure at its top.
    Oriental Pearl Tower
    9 min walk - 0.8 km
  • A tall, illuminated skyscraper against a cloudy sky.
    Jin Mao Tower
    13 min walk - 1.2 km
  • A pathway flanked by lush greenery and a tall skyscraper.
    Shanghai Tower
    16 min walk - 1.4 km
  • A large, historic building with a clock tower and a dome, surrounded by modern skyscrapers and a busy square with pedestrians.
    The Bund
    18 min walk - 1.6 km

Getting around

  • South Pudong Road Station
    8 min walk
  • Shanghai South Railway Station
    15 min drive
  • Pudong International Airport (PVG)
    44 min drive

Restaurants

  • 很久以前羊肉串
    6 min walk
  • Element
    7 min walk
  • 吉野家
    6 min walk
  • Mandarin Oriental Club Lounge
    7 min walk
  • Zest
    8 min walk

About this property

Mandarin Oriental Pudong, Shanghai

  • Luxury hotel near Oriental Pearl Tower
  • Located close to Shanghai Tower and The Bund, Mandarin Oriental Pudong, Shanghai provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage, a facial or aromatherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
    • Express check-out, babysitting (surcharge) and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 362 rooms boast comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Recycling and composting
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and free infant beds

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The price is ฿5,245
฿6,115 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 443.1 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: CNY 443.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Mandarin Oriental Pudong, Shanghai have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mandarin Oriental Pudong, Shanghai?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental Pudong, Shanghai on 11 Aug 2026 start from ฿7,983, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Pudong, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Pudong, Shanghai?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental Pudong, Shanghai?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mandarin Oriental Pudong, Shanghai?

Checkout is at noon.

Does Mandarin Oriental Pudong, Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 1000 per vehicle applies.

Where is Mandarin Oriental Pudong, Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within 1 mi (2 km) of Oriental Pearl Tower, The Bund and Shanghai Tower. Nanjing Road Shopping District and Yu Garden are also within 3 mi (5 km). South Pudong Road Station is 8 minutes by foot and Dongchang Road Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental Pudong, Shanghai Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 681 out of 827 reviews
Rating 8 - Good. 103 out of 827 reviews
Rating 6 - Okay. 28 out of 827 reviews
Rating 4 - Poor. 8 out of 827 reviews
Rating 2 - Terrible. 7 out of 827 reviews

Reviews

Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge Team were brilliant!
Stayed 7 nights in Jul 2026
Verified

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Club room totally worth it. Service was fantastic
Stayed 7 nights in Jul 2026
Verified

10/10 Excellent

Heily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything too notch from beginning to end. We had a beautiful room overlooking the river and the lights at night. Service was excellent. Their breakfast is a must! We would def stay again when in Shanghai
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

LINGLING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. True five star hotel. Fancy room, gorgeous view. The staff were warm and welcome. After we checked out, I was rolling my suitcase with my daughter walking towards the entrance, a staff member walked over and offered to help with the luggage. I was literally just two steps away from the entrance. And they don’t take any tips. Really fantastic service. The price was half of those of “five star hotels” in New York or Deer Valley, and the service was like 300% better.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Rupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, food & pool/spa/steam room etc are excellent. Lot of small helpful freebies are also there that makes your stay great. Would definitely recommend. Staff is very attentive & helpful They also speak more English than other places too.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I highly recommend it if you are in Shanghai.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Yanfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Patricia Judith Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location real close to The Bund while on a quiet street. Facilities are great and staff amazing.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Dody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond service from Steven Wang at the front desk I had a pleasant stay at M.O. during the dragon boat festival, and I want to specifically call out Steven Wang at the front desk. I ran into a frustrating issue trying to buy a WeChat e-gift card for a local friend. It turns out U.S. citizens can’t use WeChat Pay, so the purchase seemed impossible. Instead of just shrugging it off, Steven got creative and found a practical solution which allowed to present the e-gift card to my friend. Such a small thing, but it saved the day and showed real care and resourcefulness. It’s easy to find polite staff, but it’s rare to find someone who’ll actually problem-solve for you like that. Steven turned what could’ve been a disappointing dead end into a great moment of hospitality. If you’re staying here, hope you get to interact with him — he’s a credit to the hotel.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and location
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in a quiet area either fantastic views and a relaxed, elegant ambiance!
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Jingmei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店设施有点老，住过多家文华这是唯一没有Toto的。还没有化妆镜。 酒店服务还可以。因为有点偏，给住店客人提供2公里免费接驳服务。去IFC、东方明珠、正大广场都方便。 早餐不错，选择很多。感觉是个好一点的商务酒店。
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every beautiful
Stayed 3 nights in Jun 2026
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid the Mandarin Oriental Pudong at all costs. This was honestly one of the worst luxury hotel experiences I’ve ever had. The room was dirty, multiple things were broken, and the overall cleanliness standards were completely unacceptable for a hotel that claims to be five-star luxury. What made the experience even worse was the attitude of the staff. Whenever I raised complaints during my stay, nobody seemed to care. Front desk staff ignored concerns, the service staff were rude, and management showed absolutely no urgency in fixing anything. I made these complaints while I was physically staying in the hotel, yet nothing meaningful was done at the time. Now, only after I’ve left China, they suddenly want to respond by offering me an “upgrade” if I fly all the way back to China and stay with them again. So their solution is for me to spend thousands of pounds on flights and another hotel stay just so they can put me back into the same hotel that ruined my experience in the first place. Offering an airport transfer and an upgraded room does not fix terrible customer service and unacceptable standards. The management was pathetic, the handling of complaints was pathetic, and the cleaning standards were pathetic. I’ve stayed in top luxury hotels around the world, and this is easily the worst Mandarin Oriental experience I’ve ever had. Do not waste your money staying here.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Oluwasanumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception Nicole was there throughout our stay she kindly gave us a free early check and in and was so nice and patient with us. The room was wonderful the view was gorgeous - please please get the river side view it’s worth every penny. If I go again will stay here again!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Ory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location
Stayed 4 nights in May 2026
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay from A to Z.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

KAORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一泊の利用でしたが、スタッフは皆さん感じがよく、部屋も清潔でした！また利用したいです。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons trouvé ça dommage que le petit déjeuner n’était pas compris dans le prix
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Galal

Liked: Cleanliness, amenities, property conditions & facilities
They need to work on the internet connection.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

LAI FONG ASTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service is super , the food is prefect , only issue to be the transportation , it takes time to walk from subway station to the hotel , of course the suttle mini van is a good help . Overall we do enjoy so much , we are planning the next trip to live again . Thanks a million .
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an amazing service :)
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental was amazing, beautiful room so clean, wonderful staff. Cannot fault this property, view from room wonderful. Highly recommend.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ivelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, the best experience anyone can have. Mandarin Oriental is my favorite hotel on Earth.
Stayed 5 nights in May 2026