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The Portman Ritz-Carlton, Shanghai

5.0 star property
The Portman Ritz-Carlton Shanghai combines luxury with convenience, offering a sophisticated retreat with wellness facilities in the city center

Choose dates to view prices

Located in Shanghai's heart, The Portman Ritz-Carlton offers access to an on-site mall, coffee shop, and international restaurant. Guests can relax in the sauna, steam room, or join gym fitness classes. Staff are praised for their attentive service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿5,457
฿6,363 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Skyline View - King

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Skyline View - King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View - King

Premium bedding, pillow-top beds, minibar, in-room safe

Club Skyline View - King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe City View - King

Premium bedding, pillow-top beds, minibar, in-room safe

Club Deluxe City View - King

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite - King

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite - King

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View - King

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe City View - King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe - Twin

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe City View - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe City View - Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe City View - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Club Deluxe City View - Twin

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Suite - Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Skyline View - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Club Skyline View - Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Business Studio - Twin

Club Business Studio - Twin | Premium bedding, pillow-top beds, minibar, in-room safe

Club Business Studio - Twin

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Skyline View - Twin

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Skyline View - Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe - King

Deluxe - King | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe - King

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | Premium bedding, pillow-top beds, minibar, in-room safe

One Bedroom Penthouse Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Pillow menu
Separate bedroom
Pillow-top bed
Premium bedding
  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Two Bedroom Penthouse Suite

Two Bedroom Penthouse Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Two Bedroom Penthouse Suite

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Pillow menu
Pillow-top bed
Blackout curtains
2 bedrooms
Premium bedding
  • City view
  • 179 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Club Premier Suite - King

Premium bedding, pillow-top beds, minibar, in-room safe

Club Premier Suite - King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Business Studio - King

Club Business Studio - King | Premium bedding, pillow-top beds, minibar, in-room safe

Club Business Studio - King

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Pillow-top bed
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Jing'an neighbourhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping centre. Notable landmarks in the area include People's Square and The Bund. Jing'an Temple is another place to visit that comes recommended. Visit our Shanghai travel guide
Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • 0_dv679043
    West Nanjing Road
    1 min walk - 0.0 km
  • Jing An Temple showing a city and a temple or place of worship
    Jing'an Temple
    10 min walk - 0.9 km
  • 117726567
    Shanghai Exhibition Center
    15 min walk - 1.3 km
  • Jing An Kerry Centre
    3 min walk - 0.3 km
  • Westgate Mall
    7 min walk - 0.7 km

Getting around

  • Jing'an Temple Station
    8 min walk
  • Shanghai South Railway Station
    10 min drive
  • Hongqiao International Airport (SHA)
    35 min drive

Restaurants

  • The Ritz Bar & Lounge
    2 min walk
  • The Lobby Lounge
    3 min walk
  • Yun Italia
    3 min walk
  • Portman's
    2 min walk
  • Club Lounge
    1 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel near Jing'an Temple
Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Portman's, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a bar and a gym.
Other perks include:
  • An indoor pool and an outdoor pool, along with a lifeguard on site
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, a banquet hall and a porter/bellboy
  • A gift shop, a front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 593 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Hairdryers and toilet paper
  • Wardrobes/cupboards, baby baths and cable channels

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CNY 120 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 288 for adults and CNY 144 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Portman's

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Children's toys
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (60,665 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 45 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CNY 288 for adults and from CNY 144 for children
  • Self-parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a deadbolt lock
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Portman Ritz-Carlton, Shanghai?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The Portman Ritz-Carlton, Shanghai on 4 Apr 2026 start from ฿5,457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Portman Ritz-Carlton, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Portman Ritz-Carlton, Shanghai?

Self-parking is available for CNY 120 per night. Limited spots are available.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Portman Ritz-Carlton, Shanghai?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The Portman Ritz-Carlton, Shanghai located?

Located in Jing'an, this luxury hotel is 0.5 mi (0.8 km) from Jing'an Temple and 1.8 mi (2.8 km) from People's Square. The Bund is 2.9 mi (4.7 km) away. Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

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Reviews

The Portman Ritz-Carlton, Shanghai Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 526 out of 800 reviews
Rating 8 - Good. 183 out of 800 reviews
Rating 6 - Okay. 52 out of 800 reviews
Rating 4 - Poor. 19 out of 800 reviews
Rating 2 - Terrible. 20 out of 800 reviews

Reviews

10/10 Excellent

Akash

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

vincent

Liked: Cleanliness, amenities, property conditions & facilities
excellent and courteous staff
Stayed 9 nights in Dec 2025

10/10 Excellent

Hsiu-Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice location
Stayed 1 night in Oct 2025

10/10 Excellent

Deena

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, very clean and the staff was very accommodating.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Room is ok but staff is excellent .. location too.. it what makes a stay great.. bed and comforter were fantastic .
Stayed 10 nights in Dec 2025

10/10 Excellent

XIAOWEN

Liked: Cleanliness, amenities, property conditions & facilities
The room is super clean, the breakfast is delicious and has a variety of options. The front desk stuff is very nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really stood out as the best part of staying here, they were always available, helpful and friendly. The location is amazing as well.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Always great to stay at Portman Ritz-Carlron in Shanghai. Great spacious rooms , well equipped gym and nice food.
Stayed 6 nights in Sep 2025

10/10 Excellent

XIAOWEN

Liked: Cleanliness, amenities, property conditions & facilities
They have high quality services in all.
Stayed 2 nights in Nov 2025

10/10 Excellent

yali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Best location in the town.
Stayed 4 nights in Sep 2025

10/10 Excellent

HSIU YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

AMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service and excellent staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Jiwon

Liked: Cleanliness, staff & service, property conditions & facilities
very good service and very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is truly one of the nicest hotels in town. As part of the architectural design team of the project 35 years ago, I’m proud of it stands the test of time. The location is unbeatable. Highly recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was outstanding. Great location, rooms, F&B on a high level. I would definitely recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chukyum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As ever the Portman Ritz Carlton was perfect arranged balloons, cake and card for my daughters birthday, wonderful service every time, thank you
Stayed 1 night in Oct 2025

8/10 Good

Yuen Pik Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a great hotel to stay

Location is good, service good and the breakfast is good
Stayed 2 nights in Jan 2025

10/10 Excellent

Sollena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location - staffs were very helpful - breakfast was not bad

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, positioned in the heart of everything, fantastic service from start to finish, will definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

HueiChun

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful and polite. The location is convenient for sightseeing, shopping.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ying Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The classic American hotel provides best customer service in Shanghai. The location of the hotel is also brilliant. I really enjoyed my stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location the area is buzzing with life
Stayed 1 night in Mar 2025

10/10 Excellent

Chukyum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loky greeted us upon check in, and extended great courtesy and hospitality. A very good check in experience, and the hotel is well located
Stayed 1 night in Apr 2025

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, reasonably priced, I will stay again.
Stayed 2 nights in Oct 2023