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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

Choose dates to view prices

Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Desk, blackout curtains, soundproofing, iron/ironing board
Front of property – evening/night
Laundry room
Lobby
Dormy Inn Premium Otaru Natural Hot Spring offers warm hospitality and modern comfort in downtown Otaru. Enjoy spa treatments, relax in the sauna, or savor meals at the restaurant. The helpful staff provides 24-hour front desk service and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(43 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

8.4 out of 10
Very good
(63 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout curtains, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 8 min walk - 0.7 km
  • Sakaimachi Street - 11 min walk - 0.9 km
  • Shin Nihonkai Ferry - 3 min drive - 2.4 km
  • Otaru Tenguyama Ropeway - 3 min drive - 3.1 km
  • Otaru Aquarium - 6 min drive - 5.5 km

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 79 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪若鶏時代 なると 本店 - ‬4 min walk
  • ‪味処たけだ - ‬2 min walk
  • ‪魚萬 - ‬3 min walk
  • ‪Coffee House CHAFF - ‬3 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel near Otaru Canal
Take advantage of dry cleaning/laundry services, a full-service spa and a restaurant at Dormy Inn Premium Otaru Natural Hot Spring. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • A 24-hour front desk, luggage storage and a lift
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 245 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, bidets and hairdryers
  • Flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

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Hotel Torifito Otaru Canal

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  • Restaurant
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  • Breakfast available
9.0 out of 10, Wonderful, 1,012 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1400 per night (in/out privileges)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is Dormy Inn Premium Otaru Natural Hot Spring pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dormy Inn Premium Otaru Natural Hot Spring?

Self-parking is available for JPY 1400 per night. Limited spots are available.

What time is check-in at Dormy Inn Premium Otaru Natural Hot Spring?

Check-in start time: 3 PM; check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Dormy Inn Premium Otaru Natural Hot Spring?

Checkout is at 11 AM.

Where is Dormy Inn Premium Otaru Natural Hot Spring located?

Located in the heart of Otaru, this spa hotel is within a 15-minute walk of Nichigin-dōri and Otaru Canal. Old Endo Matabei House and Otaru City Art Museum are also within 10 minutes. Otaru Station is only a 2-minute walk and Minami-Otaru Station is 24 minutes.

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Reviews

Dormy Inn Premium Otaru Natural Hot Spring Reviews

8.8

Excellent

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 569 out of 1021 reviews
Rating 8 - Good. 295 out of 1021 reviews
Rating 6 - Okay. 99 out of 1021 reviews
Rating 4 - Poor. 36 out of 1021 reviews
Rating 2 - Terrible. 22 out of 1021 reviews

Reviews

10/10 Excellent

Ming Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and lovely staff! onsen hours quite convenient as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheuk Yin Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, next to the fish market, many food choices around the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and high across JS station
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Dormy Inn is conveniently located a minute’s walk from the train and bus station. Shopping was also easily accessible. The Canal ride and Bank Museum besides restaurants, were within comfortable walking distance.
Stayed 1 night in Sep 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Siu pang benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and in a great location
Stayed 5 nights in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Eben

Liked: Cleanliness, staff & service
Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. They provided the warmest support. JPY1400/night parking without limitation in/out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ho Huat

Liked: Cleanliness, property conditions & facilities
Excellent stay as always. Consistent product
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

8/10 Good

Wai Chun

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Walkable from Otaru station
Stayed 1 night in Jun 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and professional. Great room and excellent onsen
Stayed 1 night in May 2025

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is facing the train station, just across the street and drop the luggage then start heading to go for food and shopping. The hot spring pools are amazing, definitely got to try! Staff are nice and friendly. Room inside is very comfortable to stay.
Stayed 1 night in May 2025

4/10 Poor

DAVID

Disliked: Cleanliness, amenities, property conditions & facilities
Old and expensive. Check in and staff help was excellent. Location was good across the street from the train station. Onsen water temp a little too low. Could be hotter.
Stayed 1 night in Jul 2025

10/10 Excellent

??

Liked: Amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is quite good. The bed is definitely not in its best sharp right now.
Stayed 1 night in Jun 2025

10/10 Excellent

Perrin

Liked: Cleanliness, amenities, property conditions & facilities
There is free ice cream after bath and free night time snack offered at this location. They also have instructions in multiple languages via QR code and guide video for onsen etiquette which was very helpful for me.
Stayed 1 night in Jun 2025

8/10 Good

ヒデキ

Liked: Cleanliness, amenities, property conditions & facilities
I was able to move around the hotel in the roomwear provided, which was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Sau Lin Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2025

6/10 Okay

CHOR SING

Liked: Amenities
Good Location if taking JR, yet decoration as a whole has been a bit outdated and worn out which might need renovation
Stayed 1 night in Apr 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
My first impression was of a cheap tourist hotel. Indeed the room was small, a bit Spartan and well worn. However, the public spaces are excellent, in particular the hot springs public bath was great. They have free washing machines including soap (200 yen for dryer), free ramen service in the evening and free coffee in the lobby ( in addition to coffee on the room). Location is good, next to main train station, and a reasonable walk to the local sites.
Stayed 1 night in May 2025

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